Medical Assistant Customer Service
Resume:
Kerry Miller
Myrtle Beach, SC *****
***********@*****.***
Work Experience
Caregiver
Home Care Helpers - Myrtle Beach, SC
July 2017 to Present
1. Assist with daily routine (showering and dressing) 2. Medication reminder
3. Light house keeping
4. Feeding with a feeding tube
5. Cleaning a trachea
6. Transferring
7. Rides to appointments
8. Vital signs, blood sugar testing and insulin injections 9. Bed baths
10. Incontinence
Medical Assistant
Inlet physical therapy - Murrells Inlet, SC
August 2016 to January 2017
1. Obtained vital signs and chief complaints
2. Helped with minor surgeries
3. Called patients with procedure results
4. Made appointments
5. Gave injections
Medical Assistant
Waccamaw Dermatology and Plastic Surgery - Myrtle Beach, SC October 2012 to April 2014
• Performed numerous administrative duties
• Updated care plans
• Recorded patient history
• Contacted patients for appointment reminders
• Measured accurate vital signs
• Assisted in minor procedures
• Cleaned patient rooms
• Assisted with charting
Education
Associate in Science
Motte Technical College - Conway, SC
May 2014 to June 2015
High school diploma
Socastee High School - Myrtle Beach, SC
August 2004 to June 2009
Skills
• Tube Feeding
• Caregiving
• Dementia Care
• Senior Care
• Medication Administration
• Vital Signs
• Experience Administering Injections
• EMR Systems
• Infection Control Training
• Home Care
• Microsoft Word
• Personal Assistant Experience
• Medical Office Experience
• Computer Skills
• Anatomy Knowledge
• Triage
• Medical scheduling (3 years)
• CPR (2 years)
• Sterile processing (3 years)
• Medical records
• Alzheimer's care (5 years)
• Suturing (3 years)
• Inventory control
• Medical Terminology
• Problem management
• Phone Etiquette
• Customer service
• Communication skills
• Microsoft Excel
• Microsoft Office
• Care plans
• Computer literacy
• Alzheimer's care
• HIPAA
• Clerical Experience
• Laundry
Assessments
Attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Home health aide skills — Proficient
February 2022
Providing care to patients in a home setting
Full results: Proficient
Medical terminology — Proficient
February 2022
Understanding and using medical terminology
Full results: Proficient
Work style: Reliability — Proficient
February 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Protecting patient privacy — Highly Proficient
February 2022
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Customer service — Proficient
March 2022
Identifying and resolving common customer issues
Full results: Proficient
Medical receptionist skills — Expert
March 2022
Managing physician schedules and maintaining accurate patient records Full results: Expert
Call center customer service — Proficient
July 2022
Demonstrating customer service skills in a call center setting Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient February 2022
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Nursing assistant skills — Highly Proficient
September 2022
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Highly Proficient
Administrative assistant/receptionist — Proficient October 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Filing & organization — Proficient
October 2022
Arranging and managing information or materials using a set of rules Full results: Proficient
Basic computer skills — Highly Proficient
October 2022
Performing basic computer operations and troubleshooting common problems Full results: Highly Proficient
Scheduling — Proficient
October 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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