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Medical Assistant Customer Service

Location:
Myrtle Beach, SC
Posted:
October 08, 2022

Contact this candidate

Resume:

Kerry Miller

Myrtle Beach, SC *****

adsw5f@r.postjobfree.com

+1-843-***-****

Work Experience

Caregiver

Home Care Helpers - Myrtle Beach, SC

July 2017 to Present

1. Assist with daily routine (showering and dressing) 2. Medication reminder

3. Light house keeping

4. Feeding with a feeding tube

5. Cleaning a trachea

6. Transferring

7. Rides to appointments

8. Vital signs, blood sugar testing and insulin injections 9. Bed baths

10. Incontinence

Medical Assistant

Inlet physical therapy - Murrells Inlet, SC

August 2016 to January 2017

1. Obtained vital signs and chief complaints

2. Helped with minor surgeries

3. Called patients with procedure results

4. Made appointments

5. Gave injections

Medical Assistant

Waccamaw Dermatology and Plastic Surgery - Myrtle Beach, SC October 2012 to April 2014

• Performed numerous administrative duties

• Updated care plans

• Recorded patient history

• Contacted patients for appointment reminders

• Measured accurate vital signs

• Assisted in minor procedures

• Cleaned patient rooms

• Assisted with charting

Education

Associate in Science

Motte Technical College - Conway, SC

May 2014 to June 2015

High school diploma

Socastee High School - Myrtle Beach, SC

August 2004 to June 2009

Skills

• Tube Feeding

• Caregiving

• Dementia Care

• Senior Care

• Medication Administration

• Vital Signs

• Experience Administering Injections

• EMR Systems

• Infection Control Training

• Home Care

• Microsoft Word

• Personal Assistant Experience

• Medical Office Experience

• Computer Skills

• Anatomy Knowledge

• Triage

• Medical scheduling (3 years)

• CPR (2 years)

• Sterile processing (3 years)

• Medical records

• Alzheimer's care (5 years)

• Suturing (3 years)

• Inventory control

• Medical Terminology

• Problem management

• Phone Etiquette

• Customer service

• Communication skills

• Microsoft Excel

• Microsoft Office

• Care plans

• Computer literacy

• Alzheimer's care

• HIPAA

• Clerical Experience

• Laundry

Assessments

Attention to detail — Proficient

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Home health aide skills — Proficient

February 2022

Providing care to patients in a home setting

Full results: Proficient

Medical terminology — Proficient

February 2022

Understanding and using medical terminology

Full results: Proficient

Work style: Reliability — Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Protecting patient privacy — Highly Proficient

February 2022

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Customer service — Proficient

March 2022

Identifying and resolving common customer issues

Full results: Proficient

Medical receptionist skills — Expert

March 2022

Managing physician schedules and maintaining accurate patient records Full results: Expert

Call center customer service — Proficient

July 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient February 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Nursing assistant skills — Highly Proficient

September 2022

Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Highly Proficient

Administrative assistant/receptionist — Proficient October 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Filing & organization — Proficient

October 2022

Arranging and managing information or materials using a set of rules Full results: Proficient

Basic computer skills — Highly Proficient

October 2022

Performing basic computer operations and troubleshooting common problems Full results: Highly Proficient

Scheduling — Proficient

October 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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