Assistant Manager Customer Service
Resume:
DGCA certified Load & Trim officer with
expertise in Airport Operations & Customer
service.
Bachelor of Technology,
Computer Science
Engineering
Sathyabama University
Graduated
Certified Load & Trim Officer for Airbus A321,
A320, ATR72
• Leadership
skills
• Time
Management
• Multi–
tasking
• Flexible and
capable of
adapting
• Conflict
resolution
• Ability to
prioritize task
• Team player
• Working
efficiently in a
highly
stressful
environment
GNANASHANKAR E
Ramp Team Leader
Chennai,Tamil Nadu,India - +
988-***-**** - **************@*****.***
Summary
Education
Work Experience
Experinece in handling customer service in
International calls
•
•
•
•
compliance with safety, security,
operational procedures and processes
delivered within Company standards of
performance and compliance limits
Asigning duties and allocating manpower
resources for various operation functions
Responsible for the timely sending of all
movement messages & timely
coordination twith all required outstations
In-charge of supervising the various platform
staff, passengers boarding and disembarking,
fuel supply, catering and all flight departure
essential services
Ensuring on time departure of the aircraft
within their scheduled turnaround time
•
Training & Certifications
Load & Trim License for Airbus A320,A321&
ATR-72, DGCA, 2020
•
Dangerous Goods Regulations Training for
Category 8,9,10,12(I) Personnel as per Table 1.5
of IATA Dangerous Goods Regulations, DGCA,
•
Skills
Language
• English
• Tamil
Personal Interests
• Playing Cricket
• Listening to Music
Personal Information
• Birthday: 01/12/1993
• Marital Status: Single
• Gender: Male
• Nationality: Indian
• Passport: N5003904, Expires 12/15/25
Address: No.9/160, Arignar anna Street
Nanmangalam
Chennai - 600117
Tamil Nadu
India
•
Currently Working as a Ramp
operation Team Leader in
Sharjah aviation service in
Sharjah Airport. Air Arabia from
2021 Dec 12 Till Date
January
2016-2021
Worked as a Assistant Manager-
Ramp
Contact this candidate