Customer Service
Resume:
Salanie N. Llenos
Location: Cordova, TN
Mobile: 929-***-****
E-Mail: *************@*****.***
Objectives:
● To be able to share my knowledge to the company's benefit and enhance my skills.
● To be professional in the task I am assigned to and to be an asset in the company I am working with.
Personal Information
Age: 33
Birth Date: July 17, 1989
Citizenship: Filipino
Religion: Roman Catholic
Status: Married
EDUCATION
XAVIER UNIVERSITY – ATENEO DE CAGAYAN
(Philippine’s Top Business School)
Bachelor of Science in Business and Management
2005-2010
XAVIER UNIVERSITY – ATENEO DE CAGAYAN
High School
2001-2005
ANGELICUM LEARNING CENTRE
Elementary
1996-2001
PROFESSIONAL WORK EXPERIENCE
COFFEE BREAK COMPANY (College Feasibility Study) Xavier University - Ateneo de Cagayan
July 2008 to February 2009
Marketing Manager
AEGIS PEOPLE SUPPORT
Aegis PeopleSupport, Aegis Tower, AsiaTown IT Park, Lahug, Cebu City, Philippines 6000 July 2010 to January 2012
Customer Service (Financial Account)
XLIBRIS (AUTHOR SOLUTIONS INC.)
6th Floor, TGU Tower, AsiaTown IT Park, Lahug, Cebu City, Philippines 6000 February 2012 to May 2012
JPMORGAN CHASE & CO.
11/F eBloc Tower, Jose Del Mar Street, AsiaTown IT Park, Lahug, Cebu City, Philippines 6000 May 24, 2012 – May 18, 2021
Retail (Telephone) Banker – Consumer Banking
SEMINARS ATTENDED
Labor Employment for Graduating Students
Xavier University – Ateneo de Cagayan
March 2009
International Youth Convention
Atrium, Lim Ket Kai Mall, Cagayan de Oro City
January 2009
Aegis Aspire (Treating Customers Fairly)
Aegis PeopleSupport, e-Office 1, AsiaTown IT Park, Apas, Cebu City 6000 May 2010 to June 2010
Building Confidence Towards Effective Communication Aegis PeopleSupport, Skyrise 1, AsiaTown IT Park, Apas, Cebu City 6000 July 2010 to August 2010
Way To Wow Training (How to WOW Customers)
11/F eBloc Tower, Jose Del Mar Street, AsiaTown IT Park, Lahug, Cebu City 6000 June 2012
Mentor/Peer Coach Training
11/F eBloc Tower, Jose Del Mar Street, AsiaTown IT Park, Lahug, Cebu City 6000 September 2013
Creating A Customer Experience
11/F eBloc Tower, Jose Del Mar Street, AsiaTown IT Park, Lahug, Cebu City 6000 November 2015
“Whose Keys Are These?” Training
11/F eBloc Tower, Jose Del Mar Street, AsiaTown IT Park, Lahug, Cebu City 6000 October 2016
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Resume of Salanie N. Llenos
INTERESTS/ STRENGTHS/INTERPERSONAL TRAITS & ATTITUDES:
● MS Word, PowerPoint, Excel
● Internet savvy
● Communication Skills
● Leadership Charisma
● Teamwork
● Time Management Skill
● Good Interpersonal Skills
● Stress/Conflict Management
OTHER SKILLS
- Computer literate ( MS Word, Excel, PowerPoint, Internet )
- Highly trainable
- Can adapt well with changes and pressures in the workplace
- Friendly with an upbeat attitude
- Ambitious, hard-working and committed to excellence
- Can meet quotas
- Willing to learn new tasks
- Proficient and can converse well in English
- Hard-working and determined to please
- Organised and can manage time well
- Fast-learner and efficient in learning new things
- Can easily interact with people and is open to various ideas 3
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