Administrative Assistant Technical

Amanda Ortiz Santiago

**** ******* ** *** ***,

Houston, TX, 77057

Mobile: 787-***-****

Email: ******.*****.********@*******.***

Country of Citizenship: United States of America

Availability: Job Type: Permanent

Work Schedule: Full Time

Desired Locations: US-PR

Work Experience:

General Consulate of Spain in Houston 07/2017-present

Texas, US

Administrative Assistant

Provide support in the different departments (visa, passport)

Asist foreigner, respond to questions and request information to evaluate Consular process

Assets national Spaniards in Consular services

Temporarily head of Civil Registry Department

General Consulate of Spain in Houston 08/2016-10/2016

Texas, US

Technical Assistant

Synthesized information from external research and interviews

Provided administrative support through sorting mail, filing document, and answering multi-line phone system

Utilized Spanish language skills and political and cultural knowledge in a variety of settings

Evaluate election process for Pais Vasco and Galicia in Spain

Process visa applications and fees for foreign traveling to Spain

General Consulate of Spain in Houston 02/2016-06/2016

Texas, US

Intern- Work at an Administrative level

Assist in Chancellor duties, civil registry and nationality areas

Provided administrative support through sorting mail, filing document, and answering multi-line phone system

Utilized Spanish language skills and political and cultural knowledge in a variety of settings

Process visa applications for foreign traveling to Spain

Pontifical Catholic University of Puerto Rico 08/2013-12/2013

Ponce, PR 07/2014-05/2015

Student employee- Institutional and International Relations Office (OIRI)

Offer orientations regarding cultural trips and university benefits

Assist students while studying abroad: including visa documentation, tuition, registration and all internal process

Provide administrative support through sorting mail, filing document, and answering multi-line phone system

Correctional and Rehabilitation Center 08/2014-12/2014

Ponce, PR

Internship as Socio-Penal Technical and Complain Assistant

Interview and inmates in rehabilitation programs

Intervene according areas regarding inmates complains

Assist supervisor on evaluating inmates for probation

Provide administrative support through sorting mail and filing document

Education:

M.A., (June2017), Pontifical University of Comillas, Madrid, ES

Major: International Migrations (e-learning program)

B.A., (May 2015), Pontifical Catholic University of Puerto Rico, Ponce, PR

130 Semester Hours

Graduation GPA: 3.37 out of 4.0

Major: Criminology, Sociology (double major)

Minor: Public Administration

Skills:

Advance written, read and spoken knowledge in Ingles and Spanish.

Grant abroad opportunity (awarded “Iberoamerican grant” study abroad by Banco Santander, Jan.2013)

Expertise providing orientation and good interaction with customers

Proficient in Microsoft Office programs (Word, Excel, PowerPoint, Outlook)

Ability to work under pressure, follow instructions, and good interpersonal skills

Statistics Investigation Classes

Affiliations:

Honor Society Member (2016 –2017)

Civil Air Patrol (CAP)-Senior Member) (2012-2014)

Pre-Law Fraternity Phi Alpha Delta (03/2012)

Juvenile South Chamber of Commerce member (02/2013)

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