Data Entry Customer Service

SS Serenity Sims-Durst

Kennesaw, GA ***** 567-***-**** ***************@*****.***

PROFESSIONAL

SUMMARY

Courteous Store Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation. Available to work flexible schedules, nights, weekends and holidays based on business needs.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

SKILLS Flexible and Adaptable

Self-Motivated

Teambuilding

Data Entry

Teamwork and Collaboration

Dependable and Responsible

Planning and Coordination

Good Telephone Etiquette

Attention to Detail

WORK HISTORY STORE TEAM MEMBER 05/2022 to 09/2022

Walgreens Findlay, OH

Followed inventory management and loss prevention policies to minimize shrink in store.

Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor. Analyzed customer levels and planned resources according to needs. Coordinated with day management regarding on-going issues. Interacted positively with team members and customers to promote commitment to organization's vision and values.

Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.

Maintained guest-friendly environment to drive sales, repeat business and service.

SERVER 02/2021 to 04/2022

Bay Breeze Seafood Restaurant Mableton, GA

Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Supervised restocking of salad bar and buffet for lunch and dinner service. Noted special patron requests and followed up with kitchen to confirm delivery.

Used slow periods to restock supplies, ice, trays and delivery bags. Explained menu items and suggested appropriate options for food allergy concerns.

Printed dining checks with total due, collected payment and offered receipts to complete transactions.

MCDONALD'S 05/2020 to 02/2021

Team Memeber Mableton, GA

Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.

Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods. Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.

Examined trays to check contents for required items and complete orders. Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.

Listened attentively to customer complaints or requests and resolved issues without need to escalate.

Trained newly hired employees on routine tasks and customer service. Collaborated with team members to quickly fill large orders and serve large parties.

EDUCATION Pebblebrook, Mableton, GA

Cobb Horizon, Marietta, GA 05/2022

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