Data Entry Customer Service
Resume:
Joanna Costilla
Billings, MT *****
***********@*****.***
Willing to relocate: Anywhere
Work Experience
Housekeeping Laundry Worker
Sleep Inn & Suites - Billings, MT
August 2021 to September 2021
Clean the hotel rooms and wash the linens for the hotel. Sweep/Mop, sanitize the room,take out trash Cashier/Cook/Stocker/Customer Service
Cheyenne Depot - Lame Deer, MT
January 2021 to February 2021
Stock the isles with products, sweep,mop,takeout trash help co-workers, cook food for the deli, ran the cash register, help customers
Program Coordinator
Boys & Girls Clubs of America - Lame Deer, MT
September 2015 to October 2015
Enter data, dealt with kids 5-12, planned activities, talk with parents, helped with community events, answer phones, make copies, used fax machine
Accounting Clerk/Encumbrance Clerk
Northern Cheyenne Tribe Central Finance - Lame Deer, MT September 2012 to July 2014
Use computer,copy/fax machine, answer phones, use 10 key,use Microsoft windows/Excel,make checks, communicate with the public, process payment vouchers/requisitions, invoice submission forms, create purchase orders, accounts payable, process invoice submissions, maintain secured files and other duties assigned
Staff Support Assistant
BIA Fire & Aviation - Lame Deer, MT
June 2008 to May 2010
Procurement of payment of equipment, services/personnel utilized in Wildland fire activities. Timekeeper for Administration Determined and GS time, use computer systems FFS, Quick Time, did Travel Authorizations and Vouchers, file, answer phones, fax, copy, dispatcher, maintain private files, used Microsoft Office Word and Excel, Drug Testing Coordinator Bingo Worker
Charging Horse Casino - Lame Deer, MT
November 2007 to April 2008
Sold bingo cards, bingo caller, did cash payouts, inventory on bingo cards, cleaned the bingo hall when it was over, socialized with the customers
Personnel Time Recorder
BIA Fire & Aviation - Lame Deer, MT
May 2004 to September 2007
Did Firefighter Time. Enter data, help customers, kept personnel files, used Excel program. PCA Personal Care Assistant
Home Care Services - Lame Deer, MT
April 2002 to September 2002
Assisting the Disabled by cleaning the clients home, shop for groceries and also gave the clients bed baths if they weren't able to shower. Cook for clients, help check to their blood sugars. Made sure the clients took their medication everyday. Provide family with instructions to help their loved ones Education
Associate's degree in Computer Information Systems Chief Dull Knife College - Lame Deer, MT
August 2005 to May 2008
High school diploma or GED
Skills
• 10 Key Data Entry
• Microsoft Windows
• Laundry
• Accounts Payable
• Microsoft Powerpoint
• Communication skills
• Computer skills
• Data entry
• Time management
• Accounts receivable
Certifications and Licenses
Food Handler Certification
Assessments
Customer focus & orientation — Completed
July 2022
Responding to customer situations with sensitivity Full results: Completed
Customer service — Proficient
July 2022
Identifying and resolving common customer issues
Full results: Proficient
Work style: Reliability — Expert
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Administrative assistant/receptionist — Familiar
July 2022
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Cooking skills: Basic food preparation — Familiar
July 2022
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Familiar
Cleaner fit — Familiar
July 2022
Measures the traits that are important for successful cleaners Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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