Assistant Executive Room Attendant
Resume:
ABUBAKAR SIDDIK
Dubai, P.O box no.*****
Email: ****************@*****.***
Skype ID: abubakarsiddik4
Contact No: +971*********
CAREER SUMMARY:
Seeking a job with high opportunity to build up my career as a good employee of your well known organization and to utilize my merit and ability as well as academic background for the interest of the organization. I am ready to take all kind of challenges for achieving profit and growth. Working Experience:
HOUSEKEEPING SUPERVISOR 2019 TO TILL DATE
Madinat Jumeirah the Arabian Resort - Dubai is a 5 star resort in Dubai. It is the largest resort in the Emirates. Spreading across over 40 hectares of landscapes and gardens. It is designed to resemble a traditional Arabian town. The resort comprises three boutique hotels (Jumeirah Al Qasr, Jumeirah Mina A'Salam, and Jumeirah Al Naseem) and a courtyard of 29 summer houses called Jumeirah Dar Al Masyaf. The resort has over 50 restaurants and bars Achievement & Responsibilities:
• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Responsible for overseeing and ensuring the cleanliness of Guest room and all public area.
• Schedule and supervise guest room deep cleaning and any other projects.
• Supervise and coordinate pest control, flowers, plants and periodical deep cleaning operations on all area of responsibility.
• Maintain complete knowledge of correct maintenance and use of equipment.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Ensure that assigned staffs have reported to work, and also document any late or absent employees.
• Prepare and distribute assignment work sheets to assigned staff and review priorities.
• Prepares reports concerning room occupancy, payroll, and department expenses.
• Performs cleaning duties in cases of emergency or staff shortage.
• Responsible to Check staff grooming and hygiene.
• Complete all paperwork and closing duties before leaving.
• Review status of assignments and hand over any follow-up action with on-coming supervisor.
• Informs Management about any damage, theft or loss to hotel property.
• Answer inquires to maintain controls and ensure guest satisfaction. Manage and Gentlemen, Please find the attached maintenance report.
HOUSEKEEPING SUPERVISOR
DENIS PRIVATE ISLAND HOTEL RESORT & SPA, SEYCHELLES 2018- 2019 5 Star luxury resorts with 50 rooms will be cleaned and released as scheduled. Coordinate activities within the housekeeping office. Supervisory responsibilities including delegating duties to Housekeeping staff, planning, signing, and dealing with problems as they arise. Ensuring that a quality standard is met by all room attendants. Maintaining high level of professionalism when answering telephone inquiries.
Achievement & Responsibilities:
• Responsible for overseeing and ensuring the cleanliness of Guest room and all public area.
• Schedule and supervise guest room deep cleaning and any other projects.
• Supervise and coordinate pest control, flowers, plants and periodical deep cleaning operations on all area of responsibility.
• Maintain complete knowledge of correct maintenance and use of equipment.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Ensure that assigned staffs have reported to work, and also document any late or absent employees.
• Prepare and distribute assignment work sheets to assigned staff and review priorities.
• Assist where necessary to ensure optimum service to guests.
• Issue supplies/goods to staff at beginning of shift in order to control inventory.
• Report all maintenance defects and follow up with Engineering.
• Complete work orders forms for equipment maintenance or repairs and submit to Housekeeping desk control.
• Report all lost and found articles immediately to the desk coordinator.
• Responsible to Check staff grooming and hygiene.
• Complete all paperwork and closing duties before leaving.
• Review status of assignments and hand over any follow-up action with on-coming supervisor.
• Informs Management about any damage, theft or loss to hotel property.
• Answer inquires to maintain controls and ensure guest satisfaction. Manage and Gentlemen, Please find the attached maintenance report.
• Train team members to ensure their performance meets the standards required. HOUSEKEEPING SUPERVISOR
HILTON LABRIZ RESORT & SPA, SEYCHELLES 2014 - 2018 A Housekeeping Supervisor is responsible for 5 star luxury resort withe111 villas. Ensuring cleanliness of guest room and public areas to deliver an excellent Guest and Member experience while managing guest requests and replenishing guest amenities.
Achievement & Responsibilities:
• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Co-ordinates work activities among departments.
• Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment
• Inventories stock to ensure adequate supplies.
• Evaluates records to forecast department personnel requirements.
• Makes recommendations to improve service and ensure more efficient operation.
• Prepares reports concerning room occupancy, payroll, and department expenses.
• Performs cleaning duties in cases of emergency or staff shortage. HOUSEKEEPING ROOM ATTENDANT,
SOUQ WAQIF BOUTIQUE HOTEL, DOHA, QATAR 2013-2014
All 183 Rooms 5star Luxury Boutique Hotel individually decorated rooms and 24 hour housekeeping service. Comforts include cotton sheets and down comforters, and guest will also appreciate thoughtful touches such a bathrobes and slippers.
Achievement& Responsibilities:
• Enters and prepares the room for cleaning.
• Dusts the room and furniture.
• Replenishes guestroom and bath supplies.
• Cleans the bathroom.
• Cleans the closet.
• Vacuums and racks the carpet.
• Checks and secures the rooms.
• Replenish amenities according to the operational standards.
• Deliver and retrieve items on loan to guests e.g. iron and ironing boards HOUSEKEEPING ROOM ATTENDANT
TILAL LIWA HOTEL, ABU DHABI, 2011- 2013
5 Star all-inclusive resorts with 111 room offers to clean and service guest room and public areas as per hotel standards, to ensure guest satisfaction at all time. Achievement & Responsibilities:
• Ensure the required standards of cleanliness are met.
• Ensure working appropriately in designated areas.
• Be responsible for the reporting of any equipment that is faulty and ensuring it is repaired.
• Be first port of call for any team member going off sick.
• Ensure team Breaks are taken appropriately.
• Cleaning special areas (as required).
KEY SKILLS:
• The ability to work possibility and effectively as part of a team within a large organization.
• Myself motivation and skills are developed and improved from my past and present work experience which enhances my knowledge in communicating with different kinds of peoples.
• Hard working and result oriented and quick learner.
• Can work under pressure and long hours.
• Dedicated and self-reliant.
• Knowledge of housekeeping operations in hotel.
• Highly skilled in direct, guest relations and service techniques Career & Application Information:
Available For : Full Time
Preferred For : Hospitality
EDUCATION & TRAINING:
Secondary school certificate : (2007) Rongmala Alim Madrasah in Bangladesh Higher secondary certificate : (2009) Rongmala Alim Madrasah in Bangladesh Marketing Management :( 2012) Annamalai University, Dubai Hotel management training :( 2013) Hilton University Special Qualification:
Good Working Knowledge in Computer.
Language Proficiency:
Language Reading Writing Speaking
English High High High
Bangla High High High
Hindi --- --- High
Name: Al Amin
Assistant Executive Housekeeper
Hilton Labriz Resort & Spa
Contact No: +248*******
Email: ***********@*****.***
Name: Saoud Alsarhan
Assistant Executive Housekeeper
ST Regis Hotel Resort & Spa
Contact No: +962********* & +962*********
Email: *****.********@*******.***
I hereby declare that the above-mentioned statements are correct and true to the best of my Knowledge.
You’re faithfully
Abubakar Siddik
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