Shantoria Anderson

Mechanicsville, VA *****

adsvyq@r.postjobfree.com

+1-912-***-****

Passionate worker that has excelled in the Customer Service aspect. I am determined to get the job done in a timely manner and I am committed to making the customers feel welcome and helping the company achieve success.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Family Service Specialist

King William Department of Social Services - King William County, VA August 2021 to Present

Plans and coordinates needed services for individuals and families while making appropriate referrals to other agencies as necessary. Prepares court affidavits/reports and testify as needed. Maintains Foster Care caseload while completing routine paperwork in time frames required by Virginia State Code. Overnight Stocker

Walmart - Radford, VA

August 2019 to Present

Responsible for setting up merchandise, adjusting prices as necessary, and completing logs and other documentation to ensure that store managers are aware when more merchandise is needed or when merchandise is getting low. Responsible for organizing, and removing any damage display items. Assist customers with any question pertaining to merchandise and its location. Food Service Worker

Chartwells( Create) - Radford, VA

October 2018 to May 2020

Assisted customers with ordering food. Assisted in meat preparation and meat display. Inventories supplies and condiment's to ensure accurate food supply and paper products were on hand, avoiding supply shortages. Operated cash registers as well other cooking equipment. Prepared wraps, salads, and rice bowls.

Associate

Walmart - Glen Burnie, MD

July 2018 to August 2018

Worked with Cap II. Unloaded 2 Walmart Merchandise trucks at any given time. Placed merchandise pallets onto the sales floor for stocking. Stocked merchandise, adjusted prices as necessary, and completed logs and other documentation to ensure accurate supplies were on hand. Ensured all items were organized and any damage or outdated items were removed from shelf. Package Handler

UPS - Richmond, VA

June 2017 to August 2017

Loaded and unloaded delivery trucks as they arrived and prepared for departure from UPS Processing Centers. Moved, sorted, and scanned all packages, boxes and other freight goods in accordance with company's safe handling procedures. Ensured these procedures were followed at all times. Cashier/Sales Associate

Burlington Stores - Richmond, VA

June 2017 to August 2017

Assisted customers in a friendly manner. Handled all customers payments and credit transactions to include Point of Sale Transactions. Ensured refunds if necessary. Performed basic administrative duties and other duties that may have been assigned such as maintained appearance of the showroom floor. Set up, break down, and maintained cash register station. Ensured all store policies and procedures were adhered to. Maintain effective communication with all store supervisors and managers. Ride Operator (Seasonal)

Kings Dominion - Doswell, VA

February 2015 to July 2016

Ensured safe operation of all rides located within the facility. Gave directions and delivered ride spiels using a microphone. Provided customer service amongst guest within the park. Ensured all safety precautions were met within the vicinity of ride location. Ensured safety restraints and belts were correctly secured before rides were set into motion. Accomplishments: 2016 Site Controller for SkyCoaster. Were called on several occasion to work overtime hours due to my work ethics.

Education

Bachelor's in Social Work

Radford University - Radford, VA

August 2016 to July 2021

Skills

• Communications (7 years)

• Customer Service (4 years)

• Receiving (1 year)

• Cashiering (Less than 1 year)

• Packer (Less than 1 year)

• Food Service (Less than 1 year)

• Food Prep

• Stocking (Less than 1 year)

• Social Work (Less than 1 year)

• Case Management

• Child Protective Services

Awards

Employee of the Month

October 2019

I was awarded Employee of Month at Walmart.

Additional Information

I interned at a Radford Health & Rehab center with the Social Services Department. I helped fill out MDS forms, get DNR's signed, daily room inspections, and assisted residents. Also a Child Welfare Stipend recipient for the 2020-2021 academic year. I also interned at Pulaski County Social Services as a Family Services Specialist, working in Child Protective Services, Adult Protective Services, as well as Foster Care.

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