Customer Service Front Desk
Resume:
Sherry Hall Murfreesboro, TN
**************@*****.***
EXPERIENCE
BodyWise Nutrition Center and Marketplace, Murfreesboro TN — Owner/Operator/President
DECEMBER 2007 - JANUARY 2019
● Hire, train, support, educate, or fire employees
● Open and close store
● Handle cash drawers and deposits
● Order, receive, and manage inventory
● Participate in marketing programs and community outreach
● Oversee validation of certifications for registered dieticians, health coaches, and massage therapists
● Research extensively for customers and provide caring support Walmart Murfreesboro, Old Fort Pkwy — Money Center Cashier / Customer Service Associate
SEPTEMBER 2018 - MARCH 2021
● Cash handling and basic math skills
● Verbal communication skills
● Provide customer service and ensure a positive experience with fair, friendly, and courteous demeanor
● Transfer money worldwide
● Process customer returns and transactions
● Resolve customer issues and answer questions
● Attain a strong product knowledge and understanding of customer base Revolution Chiropractic, Murfreesboro TN — Front desk associate
FEBRUARY 2019 - MARCH 2020
● Reception duties such as answering the phone, scheduling patients, collecting payments, filing documents, and answering patient questions.
● Review paperwork to ensure accuracy and completion, and explain any required procedures to prepare the patient before the chiropractor's exam and treatment.
● Enter charges/payments and update doctor stat sheets.
● Keeps Practice Operations Supervisor informed of any supplies that need to be ordered.
● Knowledge of computer programs and business o ce procedures.
● Ability to operate a computer, basic o ce equipment, and a multi-line telephone system.
EDUCATION
Bob Jones University,
Greenville, SC —
Associates in Cosmetology
SEPTEMBER 1984 - MAY 1986
REFERENCES
Stephen Camiolo:
Known professionally for 14
years. Business manager at
Revolution Chiropractic.
Sherry Nowlin:
Known professionally and
personally for 30 years. Worked
for me in past businesses as
receptionist and store manager at
BodyWise Nutrition, and also at
Sherry’s on Maple Hair Salon that
I owned and ran through the
1990s.
Day Wallace:
Front End Team Lead Walmart.
Day was my direct supervisor.
LANGUAGES
English
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