Customer Service Shift Supervisor

KATHRYN

LAAS

*** *. ******* **.

Kirksville MO *3501

660-***-**** *************@*****.***

Skills Summary

Strong communication skills, Starbucks Coffee Master certification, POS literate, daily/monthly inventory trained, daily deposits and safe cash handling, making beverages to standard, providing legendary customer service and experiences.

Education

The Art Institute

2006-2008 Culinary Arts Program

Experience

2006-2013

Starbucks Corporation: Sedalia, Kansas City, 40 Hwy Independence MO, Mission Viejo, and Fullerton CA

Shift Supervisor

Delegated partners on shift, managed cash deposits, made beverages to standard, provided legendary experiences to all customers, certified trainer and Coffee Master.

Providence New American Kitchen

Line Cook

2014

Food preparation, following recipe to par, focus-driven for plating and presentation, flat top, fryer, saute and garde mage, general cleaning

R Bar

Line Cook

2009-2010

Food preparation, following recipe to par, focus-driven for plating and presentation, flat top, fryer, saute and garde mage, general cleaning

References:

Dena Matthews-Starbucks SM

660-***-****

Jerry Breult-Starbucks SM

816-***-****

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