Customer Service Manager
Resume:
JENNIFER READ
SERVICE MANAGER
760-***-**** *******@*****.*** Temecula, CA 92592
Proactive professional with multiple years of experience and a proven knowledge of customer driven management, entrepreneurial leadership and long-range planning. Aiming to leverage my abilities to successfully secure a position with your company.
career objective
experience
SERVICE MANAGER
Sprouts Farmers Market, Temecula, CA
Feb 2019 - Present
• Customer service specialist
• Purchasing and bookkeeping
Identifing operational process
inefficiencies to recommend necessary
improvements.
•
Producing weekly schedules based on
predicted staffing needs, budgets and
employee requests.
•
Conducting monthly meetings to create
business plans to drive successful
monthly business.
•
Developing existing team into high
productivity, results-oriented unit
through creative initiatives.
•
OWNER/OPERATOR
Cre8tive Entourage, Temecula, CA
Jun 2013 - Jan 2019
Developed competitive advantage on
market niche.
•
Developed and produced custom orders
for specific events and occasions.
•
May 2011 - Sep 2016 PRESIDENT
Jun 2000
COSMETOLOGY BUSINESS
Palomar College,
San Marcos, CA
education
Temecula Titans Youth Football & Cheer,
Temecula, CA
Created vision and strategic priorities
that aligned with goals and visions of
organization.
•
Collaborated with board members to
achieve organizational goals and
objectives. .
•
Refined existing policies to improve
operations and address new systems or
safety.
•
Implemented community outreach
strategies, enhancing goodwill with
public.
•
Created vision and strategic priorities
that aligned with goals and visions of
organization.
•
skills
• Staff Supervision • Job Prioritizing
• Customer Service • Reliable and Responsible
• Work Estimation • Quoting and Estimating
• Team Leadership • Time Management
• Quality Control • Work Planning and Prioritization
• Schedule Preparation • Billing and Accounting Support
• Accurate and Precise • Multiple Priorities Management certifications
• Employee of the Month • Team Member Appreciation Specialist Winner References available upon request
references
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