Customer Service Rep
Resume:
David Cantu
San Benito Tx, 78586
*********@*****.***
OBJECTIVE
Seeking a position where I can use my skills and where there is room for growth and advancement.
EXPERIENCE
SBCISD
Transportation
April 2015- June 2021
● Transport students to and from their destination
● Maintain proper maintenance in bus for child safety and DOT compliance
● CPR certified
● Up to date on yearly physical
● Up to date on Class A CDL with P and S endorsement class courses. Gabe's Trucking, Sebastian, Tx - Truck Driver
May 2014 - March 2015
● Travel material from one destination to another.
● Load and unload product from shipping docks.
● Types of trailers..Hopper, Flatbed, and Box Truck.
● Medical Card up to date.
Teleperformance, Brownsville, Tx - Customer Service Rep. Feb 2011- March 2014
● Served as dispatch for field techs.
● Scheduled customer appointments.
● Resolved customer issue/complaints.
Walmart Supercenter, Brownsville, Tx - Cashier
Oct 2010 - Dec 2010
● Responsible for taking payments for items.
● bagged items
Covergys, Brownsville, Tx - Customer Service Rep
March 2006-Sept 2009
● Solved customer billing issues.
● Handled customer complaints.
● Served as sales agent.
● Cable repaid rep.
● Helped with troubleshooting cable/phone related problems. Alcoa Home Exterior, Atlanta GA- Forklift Operator/Lead Inspector/Quality Control
● Worked shipping and receiving, loading/ unloading trucks.
● Handled materials within warehouse to and from loading areas.
● Verified materials shipping pick list.
● Maintained warehouse cleanliness.
● Responsible for inspecting daily product.
● Maintained proper inventory balances.
AWARDS
Employee of the month consecutively at Teleperformance. ENDORSEMENTS
● CLASS A License
● Bus/Passengers (written test complete)
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