Natalie Muse
Clarksville, Tennessee 37040
317-***-**** Cell / ***********@*****.***
OBJECTIVE
Seeking to secure a challenging and rewarding position within a stable organization that will allow me to utilize my education, skills and work experiences to drive customer service to a new level and boost profits
EDUCATION
Professional Career Institute / Administration / Indianapolis, IN
EMPLOYMENT HISTORY
Marion County Public Health Dept. 12/07/2016- Present.
Community Health Worker
Computer Data Entry
Perform Receptionist/Customer Service
Financial/Fee Collection
Cross Train
Health Fairs
Participate in health fairs, emergency pod preparedness
*** Also trained for TB readings, and Phlebotomy.
IUPUI, Indianapolis, IN – 12 years
Billing Specialist
Investigated and verified coverage and limitations
Managed account receivables reports and insurance records
Specialized in children’s healthcare claims
Proficient in Ryan White Insurance
Resolved patient complaints and questions in a professional manner
Indiana State Police, Indianapolis, IN. – 11 years
Supervisor (Accidents Records)
Managed four employees in the investigation of high accidents areas around the state
Trained new and existing employees and ensure great inter department Customer Service
Preformed area surveys, analyzed and record findings and report to the courts
Performed road location surveys