Customer Service Lab Assistant

Mary Caudill

**** ******* *** ******** ** *****

Phone: 916-***-****

E-mail: adsvm0@r.postjobfree.com

Education

MBA Health Care Management (2023) Western Governors University CPT 1 (August 2011) CPT# 00050951 Kaiser Permanente School of Allied Health Sciences Bachelors of Arts, Sociology (December, 2006) San Diego State University Associates of Arts (June, 2003) Ohlone College

Experience

Lab Assistant II (February 13th 2012- Present)

Kaiser Permanente

• Registration, phlebotomy, and specimen processing

• Proficient with Epic Hyperspace computer program

• Experience in a high volume lab

• Experience in Hospital inpatient rounds and mother baby hospital inpatient rounds Office Manager (June 2009 –February 2010)

State Farm Insurance (Carmichael CA)

• Maintained organization and provided fast and consistent service

• Handled customer service for all clients

• Developed sales training techniques

Account Executive (March 2008 –May 2009)

Prime Pay Payroll Service (Sacramento CA)

• Handled sensitive company and employee data

• Established and maintained business relationships with multiple banks and CPA’s

• Trained colleagues on building filters within Goldmine and the systems many abilities Management Trainee (January 2007 –March 2008)

Enterprise Rent-A-Car (Sacramento CA / San Diego CA)

• Created and conducted sales classes

• Managed a satellite office

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