Security Guard Service Representative

JASMIN SMITH

**** ******** ****** ******, ** ****0 · 704-***-****

Email · ****************@*****.***

EXPERIENCE

JUNE 2020 – AUGUST 2020

F-02 SECURITY GUARD, MADISON SECURITY

• Professionally monitor the safety of tenants and visitors in a Residential building lobby for theft, vandalism, robbery, and intruders

• Monitored cctv cameras

• Conducted rounds in residential buildings and men's LGBTQ shelter

• Always communicated with shift supervisors and coworkers

• Notified site manager and supervisors of any changes during work shift

• Completed documentation of hourly rounds as needed as well as shift clock in and clock out employee’s sheet

MARCH 2020 TO JUNE 2020

F-02 SECURITY GUARD, SERA SECURITY

• Safely conducted rounds in Men's LGBTQ Shelter every hour

• Updated and documented Hourly Rounds in company log book

• Communicated well with Shelter Residents, Site Supervisors, Shift Leaders and Dispatchers

• Opened up room doors for Shelter Residents with a Hotel Key

• DECEMBER 2018 TO JANUARY 2020

• CERTIFIED HOME HEALTH AIDE, CARING PROFESSIONALS HOME CARE, INC. - FOREST HILLS,

• Promote Patient's Independence while administering routine personal healthcare such as bathing, grooming, and dressing the Elderly disabled individuals in his and her home.

• Support Patient's by providing housekeeping and laundry services as well as preparing and serving meals and snacks.

• Monitor Patients conditions by observing physical and mental conditions, intake and output, vital signs, and skin conditions.

• Notify Nurse Supervisor and Coordinators of changes or unusual conditions and complete and submit timesheets.

2

• OCTOBER 2018 TO AUGUST 2019

• CERTIFIED HOME HEALTH AIDE, NORTHWELL HEALTH REGION CARE NURSING AGENCY

• Monitors patient’s conditions by observing physical and mental conditions, intake and output, vital signs and skin conditions.

• Provide and promote patient’s independence while administering activities of daily living in his and her home.

• Provide housekeeping and laundry services as well as preparing and serving meals and snacks. Notify Nurse Supervisor and Coordinators of changes in Patient's conditions.

• MAY 2017 TO DECEMBER 2018

• F-02 SECURITY GUARD, TITAN GLOBAL SECURITY, NORTHWELL HEALTH HOSPITAL, BARCLAY’S CENTER- NYC, NY

• Welcome Customer's to Barclay's Center, checked tickets, guided customers to correct seats, guided customers to exits.

• Ensure that Employee's scanned id badge on scanners, report situations to Security Base when needed.

• Protect and Safeguard Northwell Health Hospital Property, Personnel, Patients and Visitors

• Patrol and monitor buildings and grounds to protect Lives, Property to prevent fires, theft, vandalism, illegal entry and enforce hospital policies.

• MAY 2018 TO SEPTEMBER 2018

• CUSTOMER SERVICE REPRESENTATIVE TRAINEE, HERTZ

• Provide Customers with a invoice and full estimate of all their charges.

• Resolve customer issues and concerns Professionally using effective Customer Service techniques when applicable direct queries to the Team Leader to resolve the issue before the Customer leaves the location. Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings and offer assistance as needed.

• Maintain company and Security measures to mitigate theft of company assets perform sight monitoring of lot, ensure smooth transition of vehicles exiting through the security gates.

• APRIL 2017 TO JUNE 2017

• F-02 SECURITY GUARD & RECEPTIONIST, GARRISON PROTECTIVE SERVICES

• Secure premises and personnel by patrolling property

• Monitor CCTV Camera

• Inspect building equipment and access points permitting entry

• Write observations

• Patrol Cemetery Lot ensuring there was no illegal entries 3

• JUNE 2011 – AUGUST 2011

• CERTIFIED NURSE ASSISTANT, FIVE STAR STAFFING AGENCY BROOKLYN, NY

• Answered patient call signal bells

• Cleaned and sanitized Patient's Rooms

• Changed diapers

• Fed Patient's breakfast, lunch, dinner, and snack

• Updated Patient's Daily Care of Living Book every shift 7am-3pm,3pm-11pm,11pm-7am.

• FEBRUARY 2010 – JUNE 2010

• CERTIFIED NURSE ASSISTANT, WATERVIEW NURSING & REHAB CENTER FLUSHING, NY

• Recorded Patient's Vital Signs

• Fed Patients Breakfast, Lunch, and Dinner

• Made Patient's Beds

• Washed my hands routinely

• Neatly put away Patient's Clothing and Shoes

• Updated Patient's Care of Daily Living Book

• JULY 2004 – SEPTEMBER 2004

• OFFICE CLERK (LABOR & DELIVERY UNIT), QUEENS HOSPITAL CENTER

• Answered telephones

• Directed calls to appropriate personnel

• Put together Labor & Delivery charts

• Sanitized using infection control procedures

• EDUCATION

MAY 26, 2006

HIGH SCHOOL DIPLOMA, HENRY COUNTY HIGH SCHOOL

JUNE 2010

CNA CERTIFICATE, CHRISTINE INSTITUTE OF VOCATIONAL TRAINING SKILLS

• Excellent positive effective communication skills

• Leadership skills

• Punctuality

• Reliability

• Team Player

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