Administrative Assistant Office
Resume:
Stephanie Wilson
Milo, IA *****
************@*****.***
Administrative office professional with 14 years experience in a corporate setting. Able to multi-task and manage constantly changing business processes. Excellent written and verbal communication skills.
PROFESSIONAL EXPERIENCE
4/2012 – Current Administrative Assistant - Iles Funeral Home/PreNeed Systems, Des Moines, IA
Researching obituaries and entering them into the Goldmine System as well as using Excel and Microsoft Windows 7 to enter leads.
Updating other funeral home counselors’ clients’ information into their calendars and scheduling appointments for them and printing letters.
Researching phone numbers and addresses to make sure valid and updating the system.
Training new counselors how to use the System and give information.
10/2020 – Current Cashier – Dollar Tree, Indianola, IA
Assisting customers at the register with their purchases and receiving their money
Stocking merchandise on sales floor
Sweeping the floors
Assisting customers in locating items and answering questions
05/2007 – 2011 Administrative Assistant - UPS, Des Moines, IA
Moving and researching drop boxes, hazardous materials, and researching and billing UPS shippers for packages delivered.
Contacting customers about hazardous material issues.
Managing Amazon.com accounts to make sure they are transmitting.
Contacting shippers on missing transmissions.
Researching and billing shippers that are considered small package shippers and help them to transmit after several months.
07/2003 – 05/2007 Temporary – Spherion, West Des Moines, IA
Long-term temporary office assistant assignments with Sears and UPS.
Tracing missing UPS packages for the company.
Entering data into the computer.
Managing billing accounts in the Midwest by researching and billing shippers for packages that have been delivered.
Contacting shippers on missing pick up records.
02/2003 – 05/2003 Teacher - White Hall Christian Academy, White Hall, AR
Teaching basic preschool curriculum to approximately 12 pre-school age children.
03/2002 – 02/2003 Receptionist/Secretary - Morehead Law Firm, Pine Bluff, AR
Assisting attorneys on scheduling appointments with clients and proper paperwork.
Answering clients’ phone calls or forwarding them to appropriate lawyer.
EDUCATION
BA in Religious Studies/Music, Jackson College of Ministries, Jackson, MS
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