Data Entry Front Desk

Suky Chen

917-***-****

Address: *** ******** *** ********, ** 11223

EDUCATION University at Buffalo Bachelor of Social Science Interdisciplinary 2021 Concentration: Asian Studies

EXPERIENCE

Quality Assurance Associate and Translator, September 2021 - August 2022

●Managed orders and communications from the dental laboratory to middleman companies via online platform

●Maintained quality standards for products such as dentures and nightguards

●Provided bookkeeping services on cases and invoices via Microsoft Office programs

●Offered technical translation services as needed between managers and Mandarin speaking dental technicians

Sunny Clean Water, Buffalo NY

Business Development Intern, March - August 2021

●Customer outreach by cold calling potential customers and organizations, while also providing customer service when replying to inquiries

●Developing outreach and marketing strategies with Business mentors

●Assistance in maintaining and bookkeeping records of future potential clients and conversations with experts

UB Athletics Academic & Student Development

Services Office Clerk (Work Study), August 2017-August 2020

●Basic bookkeeping via Microsoft Office and Excel

●Provided support to academic advisors by maintaining records of athletes GPA

●Front desk support

Hanki, Brooklyn, NY

Waiter, Server, Cashier, Assistant Manager, June 2016- August 2018

●Counting bills and inventory for opening/ closing shifts via cash POS system

●Collected and communicated with customers regarding their orders

●Managed kitchen and wait staff in a fast-paced environment

●Maintained customer satisfaction and customer service when problems arose with orders

Aspire Learning Center, Brooklyn, NY

Assistant ELA Teacher, June 2018 - August 2018

●Engaged with the lead teacher to produce fun lesson plans targeting English learning first-grade speakers

●Peer guidance with kids on homework specifically regarding reading skills, phonics, and grammar

●Graded tests and assessments while using data entry to create charts to keep track of each individual child's progress

●Communicated and gave feedback to Parents when necessary regarding their questions and concerns

TECHNICAL: Microsoft Office Programs, First Aid and CPR certified SKILLS:Fluent in Mandarin Chinese and experience in translation

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