Data Entry Service Representative

TENIA BELL

***** ***** *******, ******** ***** 313-***-****)

NUKEBELL 10101 @ YAHOO.COM

Objective

To secure a responsible career opportunity, where I can fully utilize my training, human resource and management skills, while making a significant contribution to the success of my employer.

SKILLS AND ABILITIES

Knowledge of computerized techniques, reliable, detailed oriented, decision making, problem solving,

time management, leadership, interpersonal skills, Oral and written communication, 55-55wpm,

Microsoft Windows, Power Point, Microsoft Word, Excellent telephone skills, and data entry.

Professional Experience

State of Michigan (DHHS) January 2013- October 2019

Assistance Payment Worker

Duties include encouraging and guiding families in their efforts to become self-supporting, ensuring that each person/family that applies for public assistance receives the type and level of assistance that they are eligible for. Assessing the needs of each person/family and giving them appropriate information and making any referrals and/or contacts to persons/agencies to help them meet their needs, providing all families with information about the expectations and goals of DHS, along with encouraging and guiding families in their efforts to become self-supporting.

Key Accomplishments:

Develop a working relationship with local schools and business to provide training and jobs families

Develop partnerships with non-profit organizations to offer service to families in need of assistance with housing, light and gas service, water, and personal assistance.

Cohen Podiatry November 2009 – May 2013

Office Manager

Provides schedule, payroll, data entry, payroll, training, accounting, patient registration, prescription, ordering, filing, verification and billing inquiries.

Key Accomplishments:

Improve communication between employees and management

Decrease turnover rate

Improve training methods for employees.

Henry Ford Medical Center March 2002 – February 2009

Clinic Service representative Leader/Office Coordinator

Coordinates, distributes work and handle general staffing problems, provide training, answer phones, registration, provide work schedules, maintain Doctor schedules, pay roll, accounting, cash management, insurance verification and billing inquires.

Education & Certifications

Henry Ford Community College Detroit, Michigan

Associate of Applied Science August 2006 – June 2009

Major: Nursing

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