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Service Representative Customer

Location:
Riyadh, Saudi Arabia
Posted:
October 05, 2022

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Resume:

Khaled Ben Saad

Riyadh, Saudi Arabia

Phone number 056-***-****

Email: adsvdi@r.postjobfree.com

Objective:

Seeking a career oriented position with a progressive organization where my experience and knowledge will enable me to make a significant contribution.

Summary of Qualifications:

Motivated resourceful individual who combines a strong personal work ethic with principle of building and meeting defined objectives. Result oriented, decision maker, analytical and methodical approach to problem solving. Extensive experience in retail sales, electronic banking products and treasury trading. Experienced in self-service banking products management and development. Excellent knowledge in risk assessment and contingency planning.

Summary of Accomplishments:

Leader Club 1st. Quarter in 2009. Winners Circle 2010. 21 Club in June and July in 2010. 21 Club in February, March, April, June and July in 2011. District Leader in the 1st Quarter and 2nd Quarter in 2012.

Report Writing, Central bank (SAMA) 13th to 17th of February, 1993.

Sales Promotion Conference, I.I.R. Holding Ltd. 31st of May, 1994.

The Business of Risk Management, MasterCard International, 4th to 5th of September, 1996.

The profitability Week, MasterCard International, 20th to 24th of October, 1996.

Accounting & Financial Reporting, Arab National Bank, 3th to 8th of August, 1996, 16th to 21st of November, 1996 and 1st to 6th of March, 1997.

Senior Program to Expand Relationship, Arab National Bank. 21st to 24th of September, 1997.

ACI-Introduction on FX and MM Central bank (SAMA) 1ST to 4th of November 1997.

ACI International to Foreign Exchange & Money Market, Diploma Examination, Achieving distinction 4th of February 1999.

Contingency Planner Program, Management & System consulting. 8th to 16th of February, 1999.

Education:

Kirkwood College, Cedar Rapids, Iowa 2003. AA Business Administration

Experiences:

District Manager 02/15/2016 to 11/11/2017

Metro PCS AKA Dream Investment, Houston, Taxes. U.S.A

Store Manager 07/13/2015 to 01/28/2016

US Cellular Next Generation Wireless, Cedar Rapids, Iowa. U.S.A

Store Manager 06/20/2014 to 11/13/2014

Verizon Z Wireless, Waterloo, Iowa. U.S.A

Senior Sales Consultant: 02/18/2007 to 11/15/2013

Verizon Wireless, Cedar Rapids, Iowa. U.S.A

Customer Care Associate: 07/2004 to 12/13/2006

US Cellular, Cedar Rapids, Iowa. U.S.A

Telemarketing Sale Representative: 11/2003 to 08/2004

Access Direct, Cedar Rapids, Iowa, U.S.A. Sale, AT&T Phone Services and Direct TV Services

Customer Service Representative: 5/2003 to 11/2003

MCI, Cedar Rapids, Iowa, U.S.A. Up sell, Long Distance and Local products

Arab National Bank: 1993 to 2001

Senior Dealer, Arab National Bank, Riyadh, Saudi Arabia

Treasury Senior Money Market Dealer, buying and selling securities, T bills, CD’s, lending and borrowing, arbitrage, swap, FRA’s, and foreign exchange transactions.

Products Manager/Planner Arab National Bank, Riyadh, Saudi Arabia

Products Management & Development, Marketing, Sales, and Reporting for ATM’s, POS, Credit Card, Debit Card, Corporate Payment System. Billing payment system

Marketing Officer, Arab National Bank, Riyadh, Saudi Arabia

Marketing for all banking products and public relation.

Supervisor, Arab National Bank, Riyadh, Saudi Arabia

Credit Cards charge back investigation, collection and risk control.

Saudi French Bank: 1992 to 1993

Risk Reporter, Saudi French Bank, Riyadh, Saudi Arabia

Credit Risk Unit, processing applications, risk reporting and following up on delinquency.

Technical Skills:

Excellent computer knowledge, MS windows, MS word, Excel, Pager Maker, Power Point, Flow Chart and other various software’s.

References are available upon request.



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