Customer Service Assistant Manager

BARBARA MARQUES

**** ******* ***, *** #

Los Angeles, CA

90004

********@*****.***

(323) 970 - 8467

EDUCATION

Earned Bachelor's degree of Cinema in 2015- Estacio de Sá University - Rio de Janeiro - Brazil - SKILLS:

FILMMAKER

Director / Documentarian

Writer

Producer

Actress

EDITING/ PROGRAMS

Adobe Premiere CC 2019

FormatFactory

Office Word

RECORDER / CAMERA

Zoom hn4

Tascam

Digital/ minidv

Skills: Customer service, active listening, communication. Tech savvy, interpersonal skills, Leadership and Organizational Skills. WORK EXPERIENCE (Customer Service)

Assistant Manager/ - Ubatuba Acai

Santa Monica, CA August 2021 to present

● Greet and Welcome guest

● Answer the phone calls

● Prep orders, make acai bowls

● Do the inventory

● Help customers with any question

Line Cook/Catering - Panera Bread

Glendale/ Studio City, CA, march 2018 to 2021

● Greet and Welcome guest

● Responsible for opening the line

● Checking dates, making breakfast, sandwiches, salads

● Prepping food and backups

● Helping customers with questions and orders

● Listening their complaints or compliment, helping and talking to them about any modification their orders had, always making them feels satisfied

● Answer the phone calls, get orders over the phone Language: Portuguese (native language) / English

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