Customer Service Specialist
Resume:
Shanna Petty
Tyler, TX *****
***.***@******.***
• Employ regular improvement of workplace safety and efficiency.
• Experience with shop equipment and how to operate safely.
• Meet specific's of individual customers or project requirements. Authorized to work in the US for any employer
Work Experience
Automotive Interior repair specialist
Mikes trim shop - Tyler, TX
June 2017 to May 2022
• Assess and plan for each individual project.
• Assemble materials and tools needed to see the project through
• Disassemble the seat to remove seat cover, headliner or door panels.
• Disassemble, repair, replace, re-assemble seats as well as the seat cover
• Rebuild high density foam, mark and cut patterns.
• Proficient in working with bench seat, bucket seat, face, lean back, headliner, consoles, door panels, seat belts.
• Take things apart and put back together correctly Education
High school diploma
Skills
• Automotive Repair
• English
• Heavy lifting
• Mechanical knowledge
Certifications and Licenses
NCCER Certification
July 2020 to Present
• Core Curriculum
• Construction Site Safety
• Construction Fundamentals
Certified customer service specialist
January 2021 to Present
Assessments
Workplace safety — Familiar
May 2022
Using safe practices at work
Full results: Familiar
Manufacturing fit — Highly Proficient
June 2022
Measures the traits that are important for success in manufacturing roles Full results: Highly Proficient
Work style: Reliability — Expert
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Work motivation — Proficient
May 2022
Level of motivation and discipline applied toward work Full results: Proficient
Mechanical knowledge — Familiar
May 2022
Understanding and applying mechanical concepts and processes Full results: Familiar
Warehouse safety — Proficient
June 2022
Using safe practices in a warehouse setting
Full results: Proficient
Attention to detail — Familiar
June 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Manufacturing fit — Highly Proficient
June 2022
Measures the traits that are important for success in manufacturing roles Full results: Highly Proficient
Work style: Reliability — Expert
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Automotive maintenance — Familiar
June 2022
Knowledge of vehicles, vehicle maintenance, and repairs Full results: Familiar
Basic maintenance and repair — Familiar
June 2022
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Familiar
Learning agility — Familiar
June 2022
Learning and applying new information
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Reference
Blake Brown 903-***-**** Years known 10
Ed Nickson 941-***-**** Years known 8
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