Troya Saunders

EXPERIENCE

**** ****** **.

Akron OH,44314

330-***-****

adsv8f@r.postjobfree.com

*** **** ********* ****- ************

January 2022 to August 2022

My responsibilities were using a formatted system to update customers demographic records for their doctor appointments,dentist and eye appointments over time I was giving my own Branch and I was responsible for the whole Westerville Area making sure all records were updated faxing and scanning the required documents to the right facility in a timely manner. Everything was on a time frame everyday.

Holiday Inn Fairlawn OH -Front Desk

August 2021 to January 2022

I was responsible for checking guests in the rooms and checking them out Also I assisted with getting the conference rooms prepared for Birthday Parties Weddings etc also getting guests their breakfast to their rooms in a timely manner.

LIFE LINE SCREENINGS, Canton Ohio —PHA

August 2019 - PRESENT

I use a formatted system to make appointments for patients and check the Insurance of the Patient to see if they qualify for some additional services. This is an Inbound position also I do warm transfers to di erent Departments for some other Services.

HR BLOCK, Coventry Ohio — Front Desk Secretary

January 2019 to April 2019

Greet the Customers make appointments and do follow ups before and after their appointments .I also filed and faxed that was required and di the switchboard and took messages for the Tax Pros. FIRST CASH,COLUMBUS OH—Financial Associate

Nov 2017 to June 2018

Used computers for various applications, such as database management SKILLS

Customer Service

Clerical

Sales and Marketing

Active Listener

Critical Thinking

.

AWARDS

Quality

Attendance

Compliments

High Achiever

LANGUAGES

English

and word processing. Answered the phones and gave information to Clients about their accounts and transferred calls to the appropriate Management.I also collected and made deposits to bring their account current and then re-issued the proper loans.Also greeted the Customers and handle their situation in a timely manner.

MATCO TOOLS, STOW OHIO- Financial Services

June 2016 to MARCH 2017

Assisted the truck drivers with financial services and running background checks on potential customers that needed tools for their company. Also I was responsible for using the computer programs that were formatted and took messages filed and faxed the necessary documents to the drivers.

SYNCHRONY FINANCIAL,CANTON OHIO-Collections

July 2015-February 2016

I was responsible for collecting back payments on di erent credit cards to bring the customer up to date.

EDUCATION

Allderdice High School, PITTSBURGH, PA-Diploma

August 1990 to June 1994

PITTSBURGH JOB CORPS., Pinittsburgh PA — Business

Clerical Certificate

September 1994 to - May 1995

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