Yvette Winans

Lakewood, NY *****

adsv6x@r.postjobfree.com

+1-716-***-****

Work Experience

Office Assistant/Care Coordinator

LHC Group Willcare - Jamestown, NY

August 2021 to February 2022

Laid off on 2/14/22

Assisted Director of Nursing and Business Office Manager with routine clerical/office and computer related tasks, data entry, workflow tasks, filing, shredding, answering the phones, assisted in scheduling/ matching caregivers with clients.

Medical Secretary (Patient Services Representative) UPMC Chautauqua Hospital - Jamestown, NY

May 2020 to April 2021

Welcomed patients upon arrival; collected co-pays, when applicable; entered/updated patient's demographics and insurance coverage information; scanned medical records. Used Medipac, EPIC, Imagecast. Worked as a Patient Services Representative in Cardiology, UPMC Lab, Outpatient, Behavioral Health and Imaging Departments.

Special Education Teacher's Aide

Chautauqua/Cattaraugus Boces Center - Mayville, NY October 2003 to October 2019

July 2016 - October 2019

April 2004 - September 2005

October 2003 - April 2004

Specialized in special-needs education. Worked with students at elementary, middle school and high school level as a one-on-one teacher's aide. Duties included assisting student(s) to manage disabilities

- which included emotional and behavioral disorders, learning disabilities, developmental delays, social disorders, communication impediments, and physical handicaps; assisting in supervising student(s) throughout the school day, both inside and outside the classroom, including lunchroom, playground, field trips and bathroom; working directly with student(s) to reinforce skills previously introduced by the lead teacher; assisting student(s) with physical needs, such as grooming, hygiene, movement, and eating. Medical Secretary (Senior Typist)

Chautauqua County Department of Health and Human Services Clinics - Jamestown, NY September 2005 to September 2015

HRC Bldg., Mayville, NY and SOB Bldg., Jamestown, NY Provided clerical support to nursing staff; performed word processing and data entry functions on the computer using Microsoft Word, Excel, Access, and Powerpoint to generate reports, letters, and forms; acted as receptionist to callers and walk-in visitors/patients; prepared charts; printed clinic schedule for upcoming appointments; assisted patients in completing their paperwork, during immunization, family planning, STD, Flu, H1N1 and TB clinics; used Aler's, Medisoft and Total MD to schedule appointments, SCAN AWAY to scan charts into PRAXIS (patient records electronic database), Healthnet, WMS, E Paces to verify patient insurance coverage; assisted/screened clients of Maternal Infant Health (formerly MOM'S program) in completing application to determine presumptive eligibility for prenatal coverage; assisted patients in completing Family Planning Benefit Program application to determine presumptive eligibility for family planning service coverage; entered immunization intakes into NYSIIS; assisted individuals in completing the MCTP (Medicaid Cancer Treatment Program) enrollment process; used dictaphone to transcribe dictation; maintained records and files; processed weekly lab reports; assisted public health RN in Lead presentations at elementary school's in Chautauqua County; completed monthly vaccine inventory; entered vaccine received into NYSIIS; completed monthly immunization reports and submitted to NYS; recorded refrigerator temperatures on logs for VFC program; completed rabies intake and issued tags to dog/cat/ferret owners during Rabies clinics sponsored by CDO; reviewed lead test results on Lead Web; processed incoming and outgoing mail; received water samples from clients for testing and issued receipt for payment of the same; ordered office supplies. Substitue Secretary (Typist II)

Southwestern Central School District - Jamestown, NY August 2004 to August 2004

Provided clerical assistance to the Special Education office staff, typing, filing and photocopying, for a two-week period between the end of the BOCES summer classes and the beginning of the next school year.

Secretary (Office Clerk)

National Grape Co-operative Association, Inc - Westfield, NY March 1988 to April 1996

Provided secretarial support to the Manager of Administrative Records. Typed correspondence, forms, Allocation Certificates, Debentures, Promissory Notes, drafts, board meeting reports; entered all grower- related data into National's database; answered multi-line phone system; prepared mailings to members in NY, PA, OH, MI, WA, AK and Canada; filed, photocopied and assisted other office personnel as needed; greeted public; assisted National members via office or phone with questions, provided information as needed, assisted members in completing paperwork.

Legal Secretary

Law Ofc. of Roger E. Hammer, Esq - Westfield, NY

October 1986 to September 1987

Provided secretarial support to Roger E. Hammer, Esq., typed various legal forms, correspondence; greeted clients; scheduled appointments; answered general questions. Education

Associate's Degree

Jamestown Business College - Jamestown, NY

June 1986

Diploma

Mayville Central High School - Mayville, NY

June 1984

Skills

• Family Planning

• Allscripts

• Experience Working With Students

• Medical Scheduling

• EMR Systems

• Special Education

• Insurance Verification

• Epic

• HIPAA

• Word Processing

• Medical Records

• Transcription

• Hospital Experience

• Clerical Experience

• Computer literacy

• Experience with children

• Childcare

• Data collection

• Special needs

• Office Management

• Phone Etiquette

• Customer service

• Windows

• Data entry

• Medical office experience

• Customer support

• Medical terminology

• Microsoft Office

• Microsoft Excel

• Front Desk

• Filing

• Organizational Skills

• Multi-line phone systems

• English

• Google Suite

• Communication skills

• Computer skills

• Typing

• Time management

Assessments

Customer service — Highly Proficient

April 2021

Identifying and resolving common customer issues

Full results: Highly Proficient

Electronic health records: Best practices — Highly Proficient April 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient

Scheduling — Proficient

April 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient

Early childhood development — Proficient

July 2019

Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.

Full results: Proficient

Elementary school classroom management — Highly Proficient July 2019

Promoting learning in an elementary school environment by maintaining classroom order. Full results: Highly Proficient

Middle school classroom management — Highly Proficient July 2019

Minimizing classroom disruption and engaging students Full results: Highly Proficient

Building relationships for childcare providers — Highly Proficient July 2019

Building positive and productive relationships with families of children ages 0–3 Full results: Highly Proficient

Customer focus & orientation — Expert

June 2021

Responding to customer situations with sensitivity Full results: Expert

Administrative assistant/receptionist — Proficient August 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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