Data Entry Office Assistant
Resume:
Yvette Winans
Lakewood, NY *****
**********@*****.***
Work Experience
Office Assistant/Care Coordinator
LHC Group Willcare - Jamestown, NY
August 2021 to February 2022
Laid off on 2/14/22
Assisted Director of Nursing and Business Office Manager with routine clerical/office and computer related tasks, data entry, workflow tasks, filing, shredding, answering the phones, assisted in scheduling/ matching caregivers with clients.
Medical Secretary (Patient Services Representative) UPMC Chautauqua Hospital - Jamestown, NY
May 2020 to April 2021
Welcomed patients upon arrival; collected co-pays, when applicable; entered/updated patient's demographics and insurance coverage information; scanned medical records. Used Medipac, EPIC, Imagecast. Worked as a Patient Services Representative in Cardiology, UPMC Lab, Outpatient, Behavioral Health and Imaging Departments.
Special Education Teacher's Aide
Chautauqua/Cattaraugus Boces Center - Mayville, NY October 2003 to October 2019
July 2016 - October 2019
April 2004 - September 2005
October 2003 - April 2004
Specialized in special-needs education. Worked with students at elementary, middle school and high school level as a one-on-one teacher's aide. Duties included assisting student(s) to manage disabilities
- which included emotional and behavioral disorders, learning disabilities, developmental delays, social disorders, communication impediments, and physical handicaps; assisting in supervising student(s) throughout the school day, both inside and outside the classroom, including lunchroom, playground, field trips and bathroom; working directly with student(s) to reinforce skills previously introduced by the lead teacher; assisting student(s) with physical needs, such as grooming, hygiene, movement, and eating. Medical Secretary (Senior Typist)
Chautauqua County Department of Health and Human Services Clinics - Jamestown, NY September 2005 to September 2015
HRC Bldg., Mayville, NY and SOB Bldg., Jamestown, NY Provided clerical support to nursing staff; performed word processing and data entry functions on the computer using Microsoft Word, Excel, Access, and Powerpoint to generate reports, letters, and forms; acted as receptionist to callers and walk-in visitors/patients; prepared charts; printed clinic schedule for upcoming appointments; assisted patients in completing their paperwork, during immunization, family planning, STD, Flu, H1N1 and TB clinics; used Aler's, Medisoft and Total MD to schedule appointments, SCAN AWAY to scan charts into PRAXIS (patient records electronic database), Healthnet, WMS, E Paces to verify patient insurance coverage; assisted/screened clients of Maternal Infant Health (formerly MOM'S program) in completing application to determine presumptive eligibility for prenatal coverage; assisted patients in completing Family Planning Benefit Program application to determine presumptive eligibility for family planning service coverage; entered immunization intakes into NYSIIS; assisted individuals in completing the MCTP (Medicaid Cancer Treatment Program) enrollment process; used dictaphone to transcribe dictation; maintained records and files; processed weekly lab reports; assisted public health RN in Lead presentations at elementary school's in Chautauqua County; completed monthly vaccine inventory; entered vaccine received into NYSIIS; completed monthly immunization reports and submitted to NYS; recorded refrigerator temperatures on logs for VFC program; completed rabies intake and issued tags to dog/cat/ferret owners during Rabies clinics sponsored by CDO; reviewed lead test results on Lead Web; processed incoming and outgoing mail; received water samples from clients for testing and issued receipt for payment of the same; ordered office supplies. Substitue Secretary (Typist II)
Southwestern Central School District - Jamestown, NY August 2004 to August 2004
Provided clerical assistance to the Special Education office staff, typing, filing and photocopying, for a two-week period between the end of the BOCES summer classes and the beginning of the next school year.
Secretary (Office Clerk)
National Grape Co-operative Association, Inc - Westfield, NY March 1988 to April 1996
Provided secretarial support to the Manager of Administrative Records. Typed correspondence, forms, Allocation Certificates, Debentures, Promissory Notes, drafts, board meeting reports; entered all grower- related data into National's database; answered multi-line phone system; prepared mailings to members in NY, PA, OH, MI, WA, AK and Canada; filed, photocopied and assisted other office personnel as needed; greeted public; assisted National members via office or phone with questions, provided information as needed, assisted members in completing paperwork.
Legal Secretary
Law Ofc. of Roger E. Hammer, Esq - Westfield, NY
October 1986 to September 1987
Provided secretarial support to Roger E. Hammer, Esq., typed various legal forms, correspondence; greeted clients; scheduled appointments; answered general questions. Education
Associate's Degree
Jamestown Business College - Jamestown, NY
June 1986
Diploma
Mayville Central High School - Mayville, NY
June 1984
Skills
• Family Planning
• Allscripts
• Experience Working With Students
• Medical Scheduling
• EMR Systems
• Special Education
• Insurance Verification
• Epic
• HIPAA
• Word Processing
• Medical Records
• Transcription
• Hospital Experience
• Clerical Experience
• Computer literacy
• Experience with children
• Childcare
• Data collection
• Special needs
• Office Management
• Phone Etiquette
• Customer service
• Windows
• Data entry
• Medical office experience
• Customer support
• Medical terminology
• Microsoft Office
• Microsoft Excel
• Front Desk
• Filing
• Organizational Skills
• Multi-line phone systems
• English
• Google Suite
• Communication skills
• Computer skills
• Typing
• Time management
Assessments
Customer service — Highly Proficient
April 2021
Identifying and resolving common customer issues
Full results: Highly Proficient
Electronic health records: Best practices — Highly Proficient April 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Scheduling — Proficient
April 2020
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Early childhood development — Proficient
July 2019
Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.
Full results: Proficient
Elementary school classroom management — Highly Proficient July 2019
Promoting learning in an elementary school environment by maintaining classroom order. Full results: Highly Proficient
Middle school classroom management — Highly Proficient July 2019
Minimizing classroom disruption and engaging students Full results: Highly Proficient
Building relationships for childcare providers — Highly Proficient July 2019
Building positive and productive relationships with families of children ages 0–3 Full results: Highly Proficient
Customer focus & orientation — Expert
June 2021
Responding to customer situations with sensitivity Full results: Expert
Administrative assistant/receptionist — Proficient August 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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