Customer Service Heavy Equipment

Tracy Hissong

*** ****** **. ***. *** Nashville, TN 37219

517-***-****

*.*.*******@*****.***

Objective

To contribute my extensive claims handling experience and excellent customer service to your claims team.

Professional Profile

Over 25 years of claims adjusting/customer service experience.

Holds 20 state Property and Casualty Adjuster licenses, including the states of Texas, Louisiana, and South Carolina;

Highly flexible performer, adept at multitasking, and thriving in a fast paced environment;

Proficient in Microsoft Office Products;

Excellent Communicator both written and spoken

Education

Eastern Michigan University

-Completed course work at Eastern Michigan University in English and Education 1980-1986

Cherry Hill H.S. Inkster, MI

-High School Diploma; 1979

Work Experience

Custard/QuestPro; Nashville, TN Jan 2022 to August 2022 Passenger Auto Claims Adjuster- Role consisted of

first and third party property damage claims. Daily duties included obtaining recorded statements, accident scene recreation, determination of liability, coordinating vehicle inspections, appraisals/repair expenses and/or total loss assessments. Confirmation/application of policy terms.

Avant Specialty Claims; Brentwood, Tennessee; October 2014 to May 2021

Heavy Equipment Trucking Adjuster- Role consisted

of first party property damage claims class 7 and 8 Tractors and Trailers. Daily duties consisted of recorded statements, coordinating vehicle inspections,

negotiating vehicle settlements, working with repair facilities, and negotiating tow bills.

Browning/United; Lakeland, Florida; May 2013 to October 2014

Claims Manager- Role consisted of Moving and

Storage claims of household goods damaged in transit. Daily duties consisted of reviewing claims charges against the Browning Agency for Interstate Claims from United Van Lines.

References

Elizabeth Borsavage 615-***-****

*********.*********@*****.***

Eric Butcher 859-***-****

********@***********.***

Shawn Fatheree 615-***-****

*********@***********.***

Patrique Fortson 240-***-****

****************@***********.***

Jason Willis 512-***-****

*******@*******.***

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