Customer Service Personal Shopper
Resume:
JAKIYA
BROWN
*************@*****.**
m
DeKalb, United States
39328
I am a good team worker. Besides being a good team worker I am eager to learn new things. I am also CPR certified and a Certified Phlebotomist.
PROFESSIONAL SUMMARY
Wal Mart - Personal Shopper
Meridian, MS • 09/2021 - Current
Taco Bell - Team Member
Meridian, MS • 01/2021 - 07/2021
WORK HISTORY
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
•
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
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Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
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Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
•
Worked productively with customers to meet order
requirements and service expectations.
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Reviews orders prior to pick up for accuracy and
purchase-by dates.
•
Kept work areas clean, organized and safe to promote efficiency and team safety.
•
Learned all required tasks quickly to maximize
performance.
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Contributed to team success by completing jobs quickly and accurately.
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Developed strong cooperative relationships with
coworkers and managers.
•
SKILLS
• Organization and Planning
• Prioritizing Orders
• Personal Shopping
Verbal and Written
Communication
•
• Cash Counting
• Verifying Order Accuracy
• Customer Service
East Mississippi Community
College
Scooba, MS • 05/2021
Associate of Arts: Nursing
Kemper County High School
De Kalb, MS • 05/2020
High School Diploma
EDUCATION
Kountry Boyz Trucking - Secretary Assistant
Scooba, MS • 01/2019 - 05/2021
Operated register to process payments and collect cash payment for order totals.
•
• Resolved issues quickly to maintain productivity goals. Created and updated physical records and digital files to maintain current, accurate and compliant
documentation.
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Provided clerical support to company employees by
copying, faxing and filing documents.
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• Responded to inquiries from callers seeking information.
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