Customer Service Vice President

Leland F. Fogg

*** * ** **

Apt C*

Tumwater, WA 98501

******@*****.***

334-***-****

Objective:

To obtain a position utilizing and challenging my years of employment, education and practical experience. Education and Training

Westwood College – Anaheim, CA March 2013 – Current Paralegal Studies

Inspection Training Associates- Kaplan School – San Marcos 2007 Home Inspection Certification Home Training Course Mira Costa College – Cardiff, CA 1984

Property Management, Real Estate Investment, Practical PC Century Twenty-One Real Estate – San Diego, CA 1985 Escondido Contractors License School 1979

Boulder Valley Vocational School – Boulder, CO 1972 Basic Building Construction Certification

Skills

• Experience with legal documentation

• Computer literate- Microsoft Office

• Customer service experience- sales, organizing, estimating

• Field supervision and management

• Ability to identify and resolve problems

Professional Experience

Empire Today 2011- 2012

Product Promoter

• Maintained product display

• Introduced prospective customers to flooring options and answered questions

• Made appointments for in-home consultation

Sears Holdings Inc. 2008-2010

Home Improvement Promoter

• Introduced store customers to home improvement product line

• Made appointments for in-home consultation

Veg N Out- San Diego, CA 2005 - 2007

Self Employed

• Supervised construction and startup of new restaurant establishment

• Established corporation and opened accounts as needed Hammond & Masing General Contractors- San Diego, CA 2001- 2004 Warranty Claims Customer Service

• Provided warranty claims information and services for new home preparation Fogg Painting Company- Encinitas, CA 2005-2010

Owner/Operator

• Worked on commercial projects of a wide variety of sizes and types

• Performed project supervision and management

• Provided job estimates to customers

• Prepared legal documents and billing information for public and private projects Southern Sorbents, Inc. - Mobile, AL 1993-1994

Vice President

• Managed the sales for an environmental industrial supply

• Provided supervision for the office staff

L. F. Fogg Custom Painting- Cardiff, CA 920**-****-**** Owner/Operator

• Prepare contracts and negotiate revisions to contractual agreements with clients

• Prepare and submit budget estimates

• Interpret and explain contract terms to workers and clients

• Plan, organize, and direct activities of each contract

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