Flight Attendant Customer Service

DREW ALLEN HARRISON

**** *. ****** **. ***. ****, Houston, TX 77019 C: 563-***-**** **************@*******.*** EXPERIENCE

STARBUCKS / BARISTA — MAY 2014-APRIL 2016

Welcomes customers and takes their orders using a POS and handles money. Prepares beverage or food items and has knowledge of coffee and ingredients to make the beverages. Talks with customers to make a personable connection. Operates drive thru window and register. Makes sure everything is tidy and clean and all items are fully stocked and replenished.

CVS PHARMACY / PHARMACY TECHNICIAN — JANUARY 2016-JULY 2018 Enters prescriptions into database and files prescriptions away in an organized fashion. Fills medications and certifies preciseness. Helps customers receive their medications while having incredible customer service. Has knowledge of the medications and computer applications. Answers phones. Takes inventory of medication, along with ordering medication and making sure there is enough in stock for future fills. Keeps a clean and sterile working environment.

UNITED AIRLINE / FLIGHT ATTENDANT — NOVEMBER 2019-CURRENT Preform safety related duties that are aircraft specific. Has the knowledge of the A319/320 and the Boeing 737/757/767/777/787. Serves beverages (including alcohol) and snacks to passengers on board. Greets with a smile and always very welcoming. Familiar with the lifestyle of a flight attendant and is comfortable with all flight attendant positions and roles.

EDUCATION

WEST HIGH SCHOOL, DAVENPORT, IA — HIGH SCHOOL GRADUATE WITH DIPLOMA — 2015 KEY SKILLS

Communication (Verbal and Written)

Ability to Work Under Pressure

Conflict/Problem Resolution

Time Management / Adaptability

Customer Service Orientation

Efficient / Detail-Oriented

PROFILE

Blends knowledge from academic training with hands on experience for over seven years to provide employers with a track record of astounding customer service and background with pharmacy and medications as long with knowledge in the aviation industry. Provides attentiveness and accuracy along with support and teamwork to ensure a pleased and safe workplace. REFERENCES

• MinhHang Nguyen - Pharmacy technician

(coworker) 563-***-****

• Marissa Sanders - Pharmacy technician

(coworker) 314-***-****

• Margaret Smith - Flight Attendant at United

Airlines (coworker) 630-***-****

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