Amber L. Jakubik

** ******* ***

South Bloomfield Oh 43103

614-***-****

adsuxk@r.postjobfree.com

Professional Experience

SC and Wash and Tan

Manager

Supervised day to day operations

Created effective customer service procedures, policies and standards

Hired and trained new employees

Managed and improved budgets

Prepared monthly reports

Managed Scheduling

Maintained inventory

Anne Taylor

Call Center 2012-2019

Answer phones

Customer Relations

Managed call logs

Managed Billing inquiries

Documented reports on spreadsheets via excel

Assists in account batching and distribution of incoming and outgoing mail.

Answered customer service calls from clients and claims department

Data Entry

Time Warner

2005- 2019

Provided Customer support answering questions regarding bills

Processed Enrollment forms

Negotiated enrollment fees

Processed payments

Prepared reports

Training

Maintained accurate records and documented all customer service activity and discussions.

Skills

Phlebotomy

Medical Charting

Venipuncture

Hair specimen collection

HIPPA

Word

Outlook

Basic Billing and Coding

Human Anatomy and Medical Terminology

Data Entry

Education & Certifications

Everest Institute, Medical Assisting 2008-2010

825 Tech Center Dr

Gahanna OH 43230

614-***-****

Graduated with Diploma

Columbus State Community College RN classes 2012-2015

550 East Spring Street

Columbus oh 43215

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