Data Entry Customer Service
Resume:
Amber L. Jakubik
South Bloomfield Oh 43103
*********@*****.***
Professional Experience
SC and Wash and Tan
Manager
Supervised day to day operations
Created effective customer service procedures, policies and standards
Hired and trained new employees
Managed and improved budgets
Prepared monthly reports
Managed Scheduling
Maintained inventory
Anne Taylor
Call Center 2012-2019
Answer phones
Customer Relations
Managed call logs
Managed Billing inquiries
Documented reports on spreadsheets via excel
Assists in account batching and distribution of incoming and outgoing mail.
Answered customer service calls from clients and claims department
Data Entry
Time Warner
2005- 2019
Provided Customer support answering questions regarding bills
Processed Enrollment forms
Negotiated enrollment fees
Processed payments
Prepared reports
Training
Maintained accurate records and documented all customer service activity and discussions.
Skills
Phlebotomy
Medical Charting
Venipuncture
Hair specimen collection
HIPPA
Word
Outlook
Basic Billing and Coding
Human Anatomy and Medical Terminology
Data Entry
Education & Certifications
Everest Institute, Medical Assisting 2008-2010
825 Tech Center Dr
Gahanna OH 43230
Graduated with Diploma
Columbus State Community College RN classes 2012-2015
550 East Spring Street
Columbus oh 43215
Contact this candidate