BANDANA BUDATHOKI
******************@*****.***
Kanglatongbi Tispari,sekmai
Imphal West Manipur 795136
Date of Birth.16-02-1999
I am looking for a challenging job with a rapidly growing organization that can provide me with a range of goals and job objectives within a contemporary and economical business
Goldfinch Hotel, Andheri
Jan2022 – Till date
Front Office Associate
* Perform all check-in and check-out tasks
* Manage online and phone reservations
* Inform customers about payment methods and verify their credit card data
* Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully- furnished to accommodate guests’ needs
* Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
* Responding and attended to different complaints, service issues and other general questions or concerns.
* Responsible for managing guest, clients and candidate Rishivan Resort, Khopoli
August2021 – Jan 2022
Front office associate
Worked as Energetic Front Desk Associate who had provided efficient, organized and friendly secretarial support.
Skilled at managing inventory and supplies, handled phone duties and company correspondence and appointment scheduling. Specialized at creating a friendly and receptive office environment. Objec
Industrial Training and On-Job Training
Copthorne Hotel Cameron Highlands Malaysia.2018
PES University Average CGPA 7.18
Bachelor’s in Hospitality and
Event Management. 2017- 2020
Skills
Work experience as a Hotel Front Desk Agent, Receptionist. Experience with hotel reservations software, like IDS and, Opera, Lucid Understanding of how travel planning websites operate, like Booking and TripAdvisor, Customer service attitude, Good communication and organizational skills,
Best Grooming Employee, Employee of the month
https://www.linkedin.com/in/bandana-budathoki-7ba245157 Languages-English
Hindi
Nepali
Manipuri