BANDANA BUDATHOKI

adsuvi@r.postjobfree.com

762-***-****

Kanglatongbi Tispari,sekmai

Imphal West Manipur 795136

Date of Birth.16-02-1999

I am looking for a challenging job with a rapidly growing organization that can provide me with a range of goals and job objectives within a contemporary and economical business

Goldfinch Hotel, Andheri

Jan2022 – Till date

Front Office Associate

* Perform all check-in and check-out tasks

* Manage online and phone reservations

* Inform customers about payment methods and verify their credit card data

* Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully- furnished to accommodate guests’ needs

* Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.

* Responding and attended to different complaints, service issues and other general questions or concerns.

* Responsible for managing guest, clients and candidate Rishivan Resort, Khopoli

August2021 – Jan 2022

Front office associate

Worked as Energetic Front Desk Associate who had provided efficient, organized and friendly secretarial support.

Skilled at managing inventory and supplies, handled phone duties and company correspondence and appointment scheduling. Specialized at creating a friendly and receptive office environment. Objec

Industrial Training and On-Job Training

Copthorne Hotel Cameron Highlands Malaysia.2018

PES University Average CGPA 7.18

Bachelor’s in Hospitality and

Event Management. 2017- 2020

Skills

Work experience as a Hotel Front Desk Agent, Receptionist. Experience with hotel reservations software, like IDS and, Opera, Lucid Understanding of how travel planning websites operate, like Booking and TripAdvisor, Customer service attitude, Good communication and organizational skills,

Best Grooming Employee, Employee of the month

https://www.linkedin.com/in/bandana-budathoki-7ba245157 Languages-English

Hindi

Nepali

Manipuri