Customer Service Construction Laborer
Resume:
Chanda Arrington
Professional IT Specialist
Killeen, TX 76541
********@*****.***
I have extensive experience and education in the IT field, 3 years janitorial experience, 15+ years housekeeping experience, 6+ years warehouse and pallet jack experience, 2 years experience in screen printing and art supply sales and service, 10+ years customer service experience, 2 years security experience and 6+ years telephone/ Help Desk/ Telemarketing experience Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Roller
Texas Thrift Stores- Brook Valley Management - Killeen, TX April 2022 to June 2022
Roll racks of clothing to sales floor and distribute clothing to appropriate clothing rack for resale Construction Laborer
Peopleready - Killeen, TX
October 2021 to March 2022
Cleanup construction site, sweep, remove debris
General Laborer
LaborWorks Industrial Staffing Inc - Louisville, KY June 2021 to October 2021
Cleaning, mopping, sweeping, picking up trash and debris, working on assembly line, General Labor
Whataburger - Spring, TX
February 2021 to May 2021
Make shakes, cook French fries in deep fryer, make sandwiches, salads and breakfast items on makeup table, cook hamburgers, sausage, eggs on grill, clean various parts of store Caregiver/Personal Assistant
Private Client Home - Louisville, KY
February 2018 to December 2020
Assisted in daily living: grocery shopping, bathing, paying bills, medication distribution, doctors appointments
Production Worker
Kochs - Morristown, TN
January 2016 to January 2017
Lift 70lbs to 100lbs frequently, sort products, use pallet jack as needed, quality control, OSHA classes Student
Northeast State Community College - Blountville, TN August 2012 to March 2016
Studied Information Technology with Network Security General Laborer
Kingsport Books - Church Hill, TN
January 2012 to March 2012
General Labor
Sort and unload books off of pallets, feed books into backing machine, Stack, count, load books onto pallets
General Laborer
Labor Ready - Louisville, KY
2011 to 2011
General Labor
Stock shelves, swept floors, sort and unload pallets Help Desk/IT Tech Support
Allscripts, LLC - Louisville, KY
2006 to 2009
First Tier phone support: Eprescribing, Touch Chart, Touch Works, Ntierprise, various software Advanced User: MS XP, MS Office XP, Adobe Reader
Help Desk/IT Tech Support
Solectron Global Services - Louisville, KY
2005 to 2006
First Tier/Second Tier Support of various technical equipment User/Support: MS XP/Vista, Solve IT, wireless network and cell phones Advanced knowledge of Telnet, Microsoft products, Macintosh products Help Desk/IT Tech Support
United Parcel Service - Louisville, KY
2000 to 2005
First Tier/Second Tier support of technical equipment through a billion dollar UPS facility First Tier/Second Tier customer service technical phone support Projects with asset control and auditing
Education
Some college in Information Technology
Northeast State Community College - Blountville, TN August 2012 to March 2016
Information Technology
University of Phoenix - Phoenix, AZ
2005
Information Technology
Sullivan University Louisville - Louisville, KY
2000 to 2003
Civil Engineering
University of Louisville Louisville - Louisville, KY 1992 to 1994
Skills
• Customer Service Representative (10+ years)
• Microsoft Office Suite (10+ years)
• Windows 10 (4 years)
• Windows OS (10+ years)
• Cisco (2 years)
• Visual Basic (Less than 1 year)
• Java (Less than 1 year)
• Html5 (1 year)
• DNS (6 years)
• Ubuntu (Less than 1 year)
• Active Directory (2 years)
• Operating Systems (10+ years)
• Microsoft Windows Server
• TCP/IP (2 years)
• SQL (6 years)
• Citrix (6 years)
• Linux (Less than 1 year)
• VMWare
• LAN
• Help Desk (9 years)
• Network Security (4 years)
• DHCP
• Computer Networking (8 years)
• Network Support
• WAN
• Technical Support
• Network Firewalls
• MySQL
• FTP
• Customer service
• Typing
• Microsoft Office
• System Administration
• Microsoft SQL Server
• Hotel experience
• English
Languages
• Spanish - Beginner
Certifications and Licenses
Food Handler Certification
Additional Information
SUMMARY OF SKILLS
9 years' experience as IT/Help Desk Support/Customer Service Creating and Maintaining: MS Excel Spreadsheets, MS Word Documents, MS Access Databases, MS PowerPoint Presentations, SQL Databases
Repair various electronic equipment: Desktop pcs, Laptops, Flatbed / Top load scanners, PDA's, handheld scanguns, UBI's, Mini-X Scanners, Tech 10 Scanners, Teklogic RF Units, Printers, Citadel Touch screen Pcs, Winterm thin client Terminals
Advanced User / Desktop Support of: Citrix Metaframe, People Soft, Telnet, FTP, Putty, SSH, TAM, Networking, Netop, Windows XP/Vista/7/8, Windows NT 4.0, Macintosh Lion, Linux Ubuntu, Microsoft Office 2000/2003/XP, Google Docs, Adobe Reader, Schedule / Reserve Meetings / Mail Distribution
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