Chanda Arrington

Professional IT Specialist

Killeen, TX 76541

adsuqv@r.postjobfree.com

+1-502-***-****

I have extensive experience and education in the IT field, 3 years janitorial experience, 15+ years housekeeping experience, 6+ years warehouse and pallet jack experience, 2 years experience in screen printing and art supply sales and service, 10+ years customer service experience, 2 years security experience and 6+ years telephone/ Help Desk/ Telemarketing experience Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Roller

Texas Thrift Stores- Brook Valley Management - Killeen, TX April 2022 to June 2022

Roll racks of clothing to sales floor and distribute clothing to appropriate clothing rack for resale Construction Laborer

Peopleready - Killeen, TX

October 2021 to March 2022

Cleanup construction site, sweep, remove debris

General Laborer

LaborWorks Industrial Staffing Inc - Louisville, KY June 2021 to October 2021

Cleaning, mopping, sweeping, picking up trash and debris, working on assembly line, General Labor

Whataburger - Spring, TX

February 2021 to May 2021

Make shakes, cook French fries in deep fryer, make sandwiches, salads and breakfast items on makeup table, cook hamburgers, sausage, eggs on grill, clean various parts of store Caregiver/Personal Assistant

Private Client Home - Louisville, KY

February 2018 to December 2020

Assisted in daily living: grocery shopping, bathing, paying bills, medication distribution, doctors appointments

Production Worker

Kochs - Morristown, TN

January 2016 to January 2017

Lift 70lbs to 100lbs frequently, sort products, use pallet jack as needed, quality control, OSHA classes Student

Northeast State Community College - Blountville, TN August 2012 to March 2016

Studied Information Technology with Network Security General Laborer

Kingsport Books - Church Hill, TN

January 2012 to March 2012

General Labor

Sort and unload books off of pallets, feed books into backing machine, Stack, count, load books onto pallets

General Laborer

Labor Ready - Louisville, KY

2011 to 2011

General Labor

Stock shelves, swept floors, sort and unload pallets Help Desk/IT Tech Support

Allscripts, LLC - Louisville, KY

2006 to 2009

First Tier phone support: Eprescribing, Touch Chart, Touch Works, Ntierprise, various software Advanced User: MS XP, MS Office XP, Adobe Reader

Help Desk/IT Tech Support

Solectron Global Services - Louisville, KY

2005 to 2006

First Tier/Second Tier Support of various technical equipment User/Support: MS XP/Vista, Solve IT, wireless network and cell phones Advanced knowledge of Telnet, Microsoft products, Macintosh products Help Desk/IT Tech Support

United Parcel Service - Louisville, KY

2000 to 2005

First Tier/Second Tier support of technical equipment through a billion dollar UPS facility First Tier/Second Tier customer service technical phone support Projects with asset control and auditing

Education

Some college in Information Technology

Northeast State Community College - Blountville, TN August 2012 to March 2016

Information Technology

University of Phoenix - Phoenix, AZ

2005

Information Technology

Sullivan University Louisville - Louisville, KY

2000 to 2003

Civil Engineering

University of Louisville Louisville - Louisville, KY 1992 to 1994

Skills

• Customer Service Representative (10+ years)

• Microsoft Office Suite (10+ years)

• Windows 10 (4 years)

• Windows OS (10+ years)

• Cisco (2 years)

• Visual Basic (Less than 1 year)

• Java (Less than 1 year)

• Html5 (1 year)

• DNS (6 years)

• Ubuntu (Less than 1 year)

• Active Directory (2 years)

• Operating Systems (10+ years)

• Microsoft Windows Server

• TCP/IP (2 years)

• SQL (6 years)

• Citrix (6 years)

• Linux (Less than 1 year)

• VMWare

• LAN

• Help Desk (9 years)

• Network Security (4 years)

• DHCP

• Computer Networking (8 years)

• Network Support

• WAN

• Technical Support

• Network Firewalls

• MySQL

• FTP

• Customer service

• Typing

• Microsoft Office

• System Administration

• Microsoft SQL Server

• Hotel experience

• English

Languages

• Spanish - Beginner

Certifications and Licenses

Food Handler Certification

Additional Information

SUMMARY OF SKILLS

9 years' experience as IT/Help Desk Support/Customer Service Creating and Maintaining: MS Excel Spreadsheets, MS Word Documents, MS Access Databases, MS PowerPoint Presentations, SQL Databases

Repair various electronic equipment: Desktop pcs, Laptops, Flatbed / Top load scanners, PDA's, handheld scanguns, UBI's, Mini-X Scanners, Tech 10 Scanners, Teklogic RF Units, Printers, Citadel Touch screen Pcs, Winterm thin client Terminals

Advanced User / Desktop Support of: Citrix Metaframe, People Soft, Telnet, FTP, Putty, SSH, TAM, Networking, Netop, Windows XP/Vista/7/8, Windows NT 4.0, Macintosh Lion, Linux Ubuntu, Microsoft Office 2000/2003/XP, Google Docs, Adobe Reader, Schedule / Reserve Meetings / Mail Distribution

Contact this candidate