Customer Service Phlebotomist

CHANTAY JACKSON

**********@*****.*** 904-***-**** atl. 904-***-****

SUMMARY OF QUALIFICATION

● Thorough understanding of phlebotomy protocols, compliance and safety. Outstanding communication and patient-handling skills.

● Certified Phlebotomist proficient in collecting blood by veinpuncture and capillary techniques, urine drug screen collections, alcohol testing, paternity collections.

● Internet savvy with basic Windows skills.

● Excellent customer service and communication skills for interacting with patients, staff, and the general public.

Rest Assure Hospice Home Health 2021-2022 CNA BHA/BPA Perform home visit to V.A. Perform vital signs and record those result in data along with travel of doctor visit and reassure that they are not alone doing the time of expire day. Following protocol of making them as comfortable as possible Certified over 10 years as a Phlebotomist (PBT)

Curtis V. Cooper Health Care 2020-2021 Perform lab draws per provider of all ages

complete drugs for employee

lead test pediatric report critical labs to provide from lab corp perform outreach community health screen

J.C. Lewis Primary Health

2018-2020 Complete lab draws for several health care provider give critical result to nurse within a stat order complete requisition for outreach patient lab orders

Memorial University Hospital 2013 to 2017

PHLEBOTOMIST Savannah, Georgia

● Performs a variety of routine and special phlebotomy procedures as authorized by the Management of other departments.

● Responsible for ordering tests into the Laboratory and Hospital computer systems and documenting Lab receipt of specimens.

● Collect patient specimens in accordance with test requirements and in a manner which is appropriate for the age and/or specific patient population served.

● Collects blood samples for specific tests ensuring volume is adequate and correct tubes are utilized

● Mobile Care technical Support

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United Regional Reference Lab 2011-2012

2nd level PHLEBOTOMIST Savannah, Georgia

● Health screening for community health fairs.

● Performed multiple, concurrent tasks in a frequently stressful environment while maintaining strong customer service standards in dealing with customers and co-workers.

● Demonstrated strong interpersonal and customer service skills in a diverse environment.

● Completed requisitions for inpatients and outpatients with understanding of medical and billing codes.

Biomat USA Plasma Center 2007- 2011

LEAD PHLEBOTOMIST Savannah, Georgia

● Performed all aspects of procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.

● Evaluated vein performance of the donor to identify possible problems; made necessary corrections in order to expedite donation time and ensure product quality and donor safety.

● Educated new donors on the use of therapeutic products made from donated plasma. Explained the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor.

● Maintained alertness to any reaction by donors and assists with reactions or notified appropriate staff.

Myers Middle School 2008-2009

PARAPROFESSIONAL Savannah, Georgia

● A strong proven commitment to supporting disengaged students.

● Monitored students before and after school and during non-instructional transition periods.

● Supervised students closely during breakfast and /or lunch and/or recess and/or getting off the bus.

● Collected instructional and behavioral data for all objectives being taught for each student.

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Education

Savannah Technical College 2004 Diploma Phlebotomist Additional Skills/ Training and Certification

Certified Nursing Assistant ; Certified Paraprofessional; Health and Safety Training, Annual HIPAA Training and CPR Certified.

References available upon request Willing to relocate with job placement 3

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