Nursing Assistant Customer Service
Resume:
PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
CHASITY
MCCANCE
C 4028 Starratt Rd, Jacksonville,
FL 32226
**************@*****.***
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented.
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Reliable candidate ready to take on challenges in a position using problem-solving and task prioritization skills to help team succeed.
Employee scheduling Recordkeeping Health code compliance Microsoft Word Google Drive Multitasking
Medical records maintenance Practitioner support Procedure billing Surgical assistance Financial tracking
Kitchen Manager October 2015 - Current
Mawmaw's Kitchen Jacksonville, FL
Handled business management tasks such as employee payroll and inventory ordering. Achieved food preparation goals consistently, including maintaining full compliance with consistency, quality, and freshness guidelines.
Verified employee work for proper preparation, portioning, and presentation. Controlled infection and contamination risk factors by consistently enforcing cleaning and sanitation procedures. Minimized cost overages by controlling inventory and supplies and minimizing waste. Created and disseminated weekly menus and coordinated all related supplies. Managed establishment finances, including counting cash and receipts and completing bank deposits. Certified Nursing Assistant June 2014 - May 2016
Home First Home Health Jacksonville, Fl
Monitored patients' conditions and reported problems to nursing staff. Transferred patients between beds, wheelchairs, and other locations. Supported registered nursing staff by following care plans. Documented care actions, vitals, and orders in [Software]. Improved patient quality of life by assisting with activities of daily living (ADL). M
Assisted with procedures ordered by physician and supervised by registered nurse. Maintained safety standards with proper handling and disposal of biomedical waste. Offered support, companionship, and stimulation through conversation and recreation. Resolved patient issues by quickly responding to calls and emergency issues. Updated [Type] EHR system to include current treatments, medications and observations. Avoided treatment errors, carefully checking personal details and medication information. Certified Nursing Assistant October 2011 - May 2014 Americare Home Health Findley, Oh
Monitored patients' conditions and reported problems to nursing staff. Transferred patients between beds, wheelchairs, and other locations. Took vital signs including, pulse, and blood pressure. Offered support, companionship, and stimulation through conversation and recreation. Kept rooms clean and ready to meet individual needs. Documented care actions, vitals, and orders in [Software]. Improved patient quality of life by assisting with activities of daily living (ADL). Supported registered nursing staff by following care plans. Avoided treatment errors, carefully checking personal details and medication information. Updated [Type] EHR system to include current treatments, medications and observations. Lead Painter December 2006 - August 2011
Amazing Grace Painting Jacksonville, FL
Estimated and planned work based on job orders and direct instructions from owners and supervisors. Protected company and customer data by following information policies. Updated office files daily and kept records organized. Enhanced customer satisfaction with fast, knowledgeable service. Collaborated with team members to meet daily demands and handle challenging projects. Helped team handle high-volume work by prioritizing tasks and organizing supplies. Finished wood and metal structures with finishes such as stains or enamel coatings. Eliminated old finishes with stripping, sanding, or abrasive blasting, taking care to protect structure underneath from damage.
Applied paint, stains, and other finishes to [Type] structures using manual or spray gun methods. Achieved target colors by personally mixing and matching paints, stains, and varnishes. Emergency Department Registrar January 2002 - December 2006 Baptist Health Jacksonville, Fl
Transmitted medical records and correspondence on behalf of patients and practitioners. Managed registration desk by answering telephones and greeting incoming patients. Coordinated patient appointments and hospital admissions. Updated patient medical records with direct intake information and transcribed practitioner messages. Obtained payments directly from patients or through insurance reimbursement by completing and filing forms. Transcribed physician notes, detailing diagnoses or recommendations. EDUCATION
Completed insurance claim forms or other required paperwork. Compiled medical reports covering specific patient or general office data. Received, answered and responded to telephone calls. Met bookkeeping needs by tracking aging balances, pursuing collections and sending statements. Senior Veterinary Technician July 1997 - January 2002 Dunn Avenue Animal Hospital Jacksonville, Fl
Estimated care costs, drafted invoices for services, and communicated with clients to process payments or develop payment plans.
Assisted veterinarian during medical and surgical procedures. Communicated with pet owners to determine and document medical histories and reason for visit. Maintained medical records, drug logs, and other legally required documentation for animals under care. Performed colonic irrigations and wound dressings. Administered medications, immunizations, and microchips to small animals. Delivered emergency first aid care, such as performing emergency resuscitation or other life-saving procedures. Maintained detailed patient records, including diagnostic tests and treatments. Assisted with examinations by collecting data such as temperature, pulse and respiration. Secured and inventories pharmaceuticals, equipment and supplies. Certified Nursing Assistant August 2011
Med1Care, Findlay, Oh
High School Diploma June 1997
First Coast High School, Jacksonville, FL
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