Operations Manager General

Location:

Posted:

October 03, 2022

Scott Shepard

*** ******** **** *** *** Chattanooga, TN 37405 256-***-**** ********@*******************.***

Professional History

GENERAL MANAGER HUMANIST HOSPITALITY 2009- PRESENT

·Managed multiple Brands

·GM of the Year 2014

·8 time winner of Quarterly Financial Banner

·GCHA GM of the Year

·Hampton Wall of Fame

·Multiple Diamond and Gold Vision President’s Award

·Inaugural GMAC Representative, serving 4 terms

·Perennial Outstanding QA Evaluations

·Area GM 2013-2015

·Marriott Diamond GM Award 2012

·Opening GM

·Renovation GM

·Perennial Leader in RevPar vs Comp Set

·Sales Leader Certified

·Hilton R&I Certification

·Hampton Brand GM Leadership Board

AREA OPERATIONS MANAGER MARRIOTT INTERNATIONAL 2007-2009

·Responsible for GSR, Housekeeping, and Maintenance Productivity

·Fill position vacancies

·Train Staff

·Ensure meeting Brand Requirements

·QA compliance

·Operate within budget guidelines

INTERNATIONAL BUILDING SERVICES OWNER 2000-2007

·Built Building Service Provider company from scratch

·141 Employees

·3 Sub Contractors

·$14M in annual Sales

·Sold in May of 2006 but remained until transition was completed

Academic History

BA MANAGEMENT MARKETING DECEMBER 1990 UNIVERSITY OF GEORGIA