Customer Service Electronics Technician
Resume:
Thomas Jeffrey
Redding, CA *****
530-***-**** ***********@*****.***
SKILLS AND ATTRIBUTES
Cable Infrastructure Knowledge
Proven ability to safely operate company vehicles
Safe Driver with Clean DMV Record
Great Customer Service
Dedicated and Reliable Employee – 30 Years with same company and machinery
Served in the United States Navy – Honorable Discharge
WORK HISTORY
Dignity Health Shuttle/Bus Driver 02/16/2020 – Present
California Heritage YouthBuild Academy Shuttle/Bus Driver 09/2019- 02/15/2020
Charter Spectrum Direct Sales Representative 05/2017-09/2017
Contacted Potential customers; informed them of available services, and assisted them in picking out the best packages for their lifestyles
Organized a daily schedule and ensured full route of customers were contacted that day
Completed required forms on computer to schedule installation of services
Followed up with customers to inquire about their satisfaction with products and services, answered questions, and recorded feedback
Charter Spectrum Senior System Technician 09/1987-05/2017
Maintained Cable systems by installing, repairing, and upgrading cable infrastructure safely, effectively operated vehicles, hand tools, power tools, ladders, and test equipment
Completed required paperwork including installation checklists, timesheets, service orders, and vehicle inspection reports
Performed troubleshooting to determine causes of service interruptions and resolved them in a timely manner
Worked “On-Call” responding to emergency problems and service outages 24 hrs a day.
Efficiently completed work orders while safely working at heights and small confined spaces
United States Navy Electronics Technician 09/1982-09/1987
Electronics “A” and “C” school graduate
One of two Electronic Technicians stationed aboard USS Enterprise
Responsible for maintenance and repair of SRE-16 & URC-32 transceiver radio systems
Thrived working under pressure ensuring all radio systems were operational 24 hours a day
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