Assistant general manager
Resume:
Lacy Heiliger
San Antonio, TX *****
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant General Manager (AGM)
LA Fitness - San Antonio, TX
May 2022 to Present
Assist manager in daily duties.
Conduct customer service and professionalism.
Give tours of the facility and answer questions regarding what we offer. Close sales on memberships.
Work with the front desk and help Check in members. Do cleanups on balances due. Call potential members and work with them to see if we are their best match for a gym. Patient Access Representative
CHRISTUS Health - San Antonio, TX
September 2021 to May 2022
Greet patients with standards of care and customer service. Inform patients about financial responsibility while also collecting payments for services in a secured manner.
Verifies demographics and consents with patients.
Run and Verify insurance authorizations for scheduled and unscheduled hospital visits. Manager
Godfathers - Missouri Valley, IA
February 2019 to August 2021
Manage staff and kitchen
Scheduling
Prepping and making food from pizzas to deli sandwiches, fried foods, other hot case items. Keeping a clean and sanitized workspace.
Ordering food and other items
Keeping inventory
Put away truck and rotate product.
Keeping Record of labor and sales.
Work with customers in ensuring they are satisfied with great customer service. Work with operations manager to provide new ideas for sales and appearance of products displayed. In Home Health Aide
Immanuel Pathways - Council Bluffs, IA
October 2015 to January 2019
I schedule visits with the participants that are enrolled in PACE and assist them in daily ADL’s to help them stay in their homes as long as possible, instead of them going to nursing homes. I help with hygiene cares such as bathing and rest rooming. I help with laundry needs and shopping as well. I also assist with daily light housework such as dishes, sweeping, mopping, vacuuming, dusting, and anything else they may have troubles with doing themselves. After cares are completed I chart all that was done for the day and any concerns that the nurse needs to know and also input supply and appointment requests. CNA/CMA
Longview Nursing Home - Missouri Valley, IA
February 2013 to October 2015
I assisted residents of the nursing home with hygiene cares and answering call lights when they needed something in their rooms. I helped with feeding during meal times. I worked with other aides in getting residents up for the day or before meals and laying them down when needed and for bed. I also assisted the nurse on the hall with giving out appropriate medications to the right residents. I charted who got what medications and at what times, also charting ADL’s for the other cares I provided. Sales Associate
Kohl's - Killeen, TX
July 2012 to January 2013
I would assist other associates with stocking merchandise on the floor. Work the sales floor and assisting customers find what they came in looking for and redirecting them to the correct areas that they needed to be in. Light housekeeping.
LINKS coach
Crossroads of Western Iowa - Missouri Valley, IA
September 2011 to May 2012
Helped consumers perform daily activities in a group setting. Helped with hygiene cares. Took consumers to outings.
Bartender
Papa Joes - Missouri Valley, IA
July 2010 to September 2011
I served customers drinks and let them know what the special of the day was. I stocked the coolers and kept bar and sitting areas clean. Closed out register at the end of the night and put money in deposit bag to be dropped off. Counted money to make sure it matched up with printed receipt at end of shift. Cashier/Deli Associate
Jiffy Mart - Mondamin, IA
April 2007 to July 2010
Handled cash exchanges with customers after ringing up their items. Counted drawers at end of shift.
Cash drops
Cleaned and stalked stores merchandise.
Stalked coolers
Cut slabs of meat for steaks and ground beef.
Made deli sandwiches, pizzas, burgers and breakfast items. Education
High school in General
West Harrison High School - Mondamin, IA
May 2010
High school or equivalent
Skills
• Vital Signs
• Medication Administration
• Laundry
• Home Care
• Cleaning Experience
• Caregiving
• Senior Care
• Dementia Care
• Kitchen Management Experience
• Food Preparation
• Meal Preparation
• Management
• Alzheimer's Care
Certifications and Licenses
Drivers License
ServSafe Food Handler
February 2021 to February 2024
Certificate number: 4939178
Assessments
Problem Solving — Familiar
February 2019
Measures a candidate's ability to analyze relevant information when solving problems. Full results: Familiar
First Aid Skills — Familiar
February 2019
Measures a candidate's ability to identify treatments for common medical emergencies. Full results: Familiar
Verbal Communication — Proficient
February 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Personal reference:
Crystal Campbell- 402-***-****
Kelsey Ganoe- 712-***-****
Professional references:
Dawn Grimes- 402-***-****
Savannah Griffith- 402-***-****
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