Customer Service Representative
Resume:
Austin, Tx *****
*********@*****.***
Lea Jansen
Objective
I am seeking a position as a customer service representative . Detail-oriented and passionate about completing all the tasks to satisfy the customers specific needs with exemplary results. Applying all that I have learned from my nine years in retail, three years of customer service experiences on the job inbound and outbound call centers, schooling, and remote entrepreneur experiences. Applying all the knowledge I have learned as an assistant manager scheduling, hiring, firing, teaching and assisting employees. A lead trainer, to the new hire employees in the areas that I worked in over the years.
EXPERIENCE
Teacher,
August 2017 - PRESENT
● Teach k-10 grade
● Reading, Math, Science, Social Studies
Gopuff, Chandler AZ
September 2021 - August 2022
● Deliver products on a timely manner
● Customer Service
Shipt, Chandler AZ and Aiken SC
July 2020 - December 2021
● Shop according to the customers needs
● Communicate with the customer to adjust to the market of retail
● To deliver product in a timely manner
DoorDash, Aiken SC
July 2018- September 2022
● Deliver products on a timely manner
● Customer Service communicating with customers about issues with orders
● Outbound calls to customer service
McDonalds 2010-2011
River Ranch Apartments Leasing agent/ kids club attendant 2008-2009
Swisher Hygiene 2007-2008
Target 2004-2007
Dial America Marketing 2005-2007
Retail and Call Center inbound/ outbound 1996-2004 EDUCATION
Aiken Tech — Bachelors
January 2017 - July 2019, Aiken SC
Working on my Bachelors Degree.
High Tech-
Associates Degree
2002-2004
Valencia Community College
RN 2000-2002
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