Customer Service Assistant Manager

Donna Lindholm

352-***-**** ***************@*****.*** Northridge, CA 91324

SUMMARY

Detail-oriented Assistant Manager offers more than 10-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

SKILLS

Computer Knowledge

Customer Service

Public relations

Communication Skills

Sales promotional Skills

Product and service knowledge

Sales monitoring

Orientating and training

Training and development

Customer relations

Time Management

EXPERIENCE

Assist Manager, Domino's Pizza From September 2021 thru July 2022.

Delegated daily tasks to team members to optimize group productivity. Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.

Assist Manager, Dominos's Pizza, June 2015-September 2021 Winter Garden, FL

Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

EDUCATION AND TRAINING

Some College (No Degree)

Computer And Information Sciences, Nassau Community College, Garden City NY High School Diploma

W. C. Mepham High School, Bellmore NY June 1978

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