Jan Frederickson
Customer Service Specialist
Las Vegas Nevada, 89178
***********@*****.***
SUMMARY
An energetic, socially–skilled forward -thinking customer service specialist with decades of successful business interactions with hundreds of loyal patrons.
SKILLS AND EXPERIENCE
Extensive customer service experience, excellent “handy-man” skills. Multiple employee excellence awards including 7 Ambassador of Courtesy Awards, and 4 employee of the month awards.
Tommy Rockers Bar and Cantina- Server
03-2017 to 03-2020
● Serving cocktails and food
● Stocking, cleaning, training, money handling, checking ID’s, planning and working various parties and meetings, bands.
U-Haul International- Assistant Manager
Salt Lake City Utah. 05-2014 to 06-2015
● Daily Inspections on fleets, Inventory, closing and opening, money handling, reservations, training, installing trailer hitches, bike hitches, lighting in trailers, packing boxes, straps on car trailers, cleaning trucks. SPECTATORS / PUTTERS- Bartender/ server
10-2007 to 08-2014
● Serving cocktails and food, mixing, stocking, cleaning handling money working POS and Aloha systems
● Organizing and running Pool leagues and tournaments, Fantasy Football leagues, and always giving my customers a reason to come back!
EDUCATION
A high school Graduate from Ainsworth, Nebraska-
Clark County Community College-Business Admin.
AWARDS
Multiple Ambassador of Courtesy Awards while cocktailing on the Strip and Employee of the month awards and employee of the year.