Customer Service Sales Manager
Resume:
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND
TRAINING
VICTOR
ORELLANA
***********@*****.***
Van Nuys, CA 91406
Accomplished sales manager with a proven track record for developing numerous successful teams and exceeding sales quotas. Self-motivated, determined, and driven to succeed, with a focus on upward trajectory.
• Experience in customer service for 14 years
• Sales experience for 13 years
• Management for over 5 years
Have been awarded top sales multiple
times, top profit and team knowledge for 5
consecutive years.
•
Proven leadership, commitment and
honesty, ability to work well with others and
ability to multi-task, fast learner. Ability to
sell in any environment and meet and
exceed quotas and goals.
•
INTEGRATED SOLUTIONS CONSULTANT 01/2018 to Current AT&T - Sherman Oaks, CA
• Met with existing and new customers to earn their business on wireless and entertainment services.
• Provided customers with a complete solution that not only provided them immense value, but simultaneously increased the company's market share.
• Maintained a friendly, outgoing, and persuasive personality to promote a positive work environment, build customer loyalty, and upkeep a steady stream of referrals.
• Frequently recognized as a top-performer in the highly competitive Greater Los Angeles market.
DIRECT SALES REPRESENTATIVE 06/2013 to 01/2018
Time Warner Cable/Spectrum - Chatsworth, CA
• Door-to-door residential and business sales with a pure focus on customer acquisition.
• Wrote sales proposals, set up contracts and finalized deals. Met and exceeded lofty sales quotas in a highly competitive market with a huge focus on year-over-year growth.
•
AUDIO & VISUAL SALES MANAGER 07/2006 to 07/2013
Fry's Electronics - Burbank, CA
Accomplished sales representative in the telecommunications department, transitioned to management in various locations from 2007-2013.
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Conducted coaching and development for sales representatives on how to effectively build value, gain agreement, and maximize sales interactions.
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• Ensured inventory was accounted for in accordance with strict audit expectations. Ulisses S. Grant High School - Van Nuys, CA
High School Diploma
Los Angeles Valley College - Van Nuys, CA
Some College (No Degree)
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