Support Agent Tech
Resume:
Gregory Campbell
*** ******* **** **** **. ***** Cell Phone
859-***-**** Email adsug7@r.postjobfree.com
Education:
Eastern Kentucky University, Richmond, KY
Bachelor of Science in Risk Management and Insurance, GPA 3.34
Computer Skills: Microsoft Outlook, Microsoft office suite.
Relevant Courses/Skills:
Principles of Risk and Insurance
Fundamentals of Property-Liability Insurance
Fundamentals of Life and Health Insurance
Risk Management
Employee Benefit Planning
Life Insurance and Estate Planning
School Clubs:
Gamma Iota Sigma 2012-2015
Alpha Lambda Delta 2011-2015
Experience:
HomeGoods- 4/26/19 — 7/12/2019 backroom associate helping to get store ready for grand opening.
Marketsource — October 2017 – December 2018 worked part time in Target retail store helping customers choose a cell phone and service plan that worked best for them. Activated and then tested the phone to ensure it was working properly before guest left the store.
HP – December 2006- May 2007 as Temporary agent and Fulltime May 2007 – April 30, 2011 Winchester KY,
Worked as advanced tech support agent for Sprint Cell phones and air-cards
Received incoming calls and used database to troubleshoot issues regarding Sprint network and services.
Also helped to “deep dive” accounts to resolve inconsistencies due to possible mistakes on caller having called in before for various issues.
References
Burke Christensen, JD, CLU
Director and Morgan Chair of Insurance
Risk Management and Insurance
521 Lancaster Ave. BTC 108
Richmond KY. 40475
adsug7@r.postjobfree.com
Siwei Gao, Ph.D.
Assistant Professor
Risk Management and Insurance
521 Lancaster Ave. BTC 108
Richmond, KY 40475
adsug7@r.postjobfree.com
James Kirby Easterling
Email: adsug7@r.postjobfree.com
Phone: 859-***-****
Contact this candidate