Appointment Setter Service Representative

CK

CAROLYN KLUSMAN

**********@*****.*** 267-***-**** Bristol, PA 19007

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Customer conflict resolution

Telephone headset mastery

High-volume call reception

Promoting brands

Data confirmation

Meeting sales goals

Qualifying new leads

Relationship-selling skills

Passanantes Home Food Services Bristol,

PA

Appointment Setter

09/2015 - 09/2020

Scheduled and confirmed appointments.

Provided exceptional customer service through effective telephone communication and follow-ups.

Answered telephones and directed calls to appropriate staff members. Maintained daily calendars, set appointments with clients and planned daily office events.

Followed up with customers to boost referrals.

Progressive business publications

Bensalem, PA

Customer Service Representative

06/2007 - 10/2014

Provided accurate and detailed quotes for customers to maintain customer satisfaction.

Made recommendations to customers to promote brand effectiveness and product benefits.

Networked to build client base and promote products to new and existing clients.

Generated sales by prospecting leads, cold calling and negotiating advantageous deals.

Melrose Academy Elkins Park, PA

High School Diploma

06/1982

Summary

Skills

Experience

Education and Training

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