customer service

While most of my experience is in healthcare, I have the passion and drive to succeed within any career and opportunity that is placed before me. I am a quick learner, and have the ability to thrive in a great company. I am caring, compassionate, punctual, detail oriented, and highly dedicated to providing the best customer service in every circumstance, with no exceptions. I am seeking the opportunity to apply my professional and lifelong career goals to a company or institution seeking the same.

Experience

Patient Care Tech

Davita- Humble, TX

November 2018 to September 2019

Initiation and termination of dialysis treatments

• Monitoring patients undergoing dialysis

• Recording vital signs

Nursing Assistant

Memorial Hermann Northeast Hospital - Humble, TX

April 2015 to October 2018

Daily living assistance (bathing, bathroom assistance)

• Applying leads for cardiac monitoring

• Recording strict input and output

Nursing Assistant

TIRR Memorial Hermann - Houston, TX

2013 to 2015

Ambulation Assistance, Total Care Assistance (extensive care of spinal cord/brain injury patients),

Transferring of patients with limited to no mobility

• Patient Care: Bathing, Feeding, Range of Motion Exercises, Dressing, Bathroom assistance,

Transference to bed and wheelchair via hoyer lift and other dependent transferring methods, Bowel and bladder programs (specific for spinal cord patients)

•Clerical: Records, Charts, Documentation of all activities

Infant Room Teacher

1st Step Univ. Childcare - Kingwood, TX

2012 to 2013

Engaged children in learning activities

• Fed infants and changed diapers

• Recording strict input and output

Nursing Assistant

Birchaven Village - Findlay, OH

2012 to 2012

• Ambulation Assistance

• Patient Care: Bathing, Feeding, Range of Motion Exercises, Dressing, Bathroom assistance,

Transference to bed and wheelchair

• Clerical: Records, Charts, Documentation of all activities

In Home Patient Care, Cass Estates - Detroit, MI

2009 to 2012

Planned, Prepared, and Served all meals

• Assisted Patient in all areas of personal, health, bathing, and rehabilitation

• Responsible for Cleaning, Shopping, Medications, Personal errands, Transportation, Medical

Scheduling, and conservancy.

Childcare Provider, Private Employer

Findlay, OH

2008 to 2009

Responsible for providing a safe and healthy environment for several children

• Preparation of healthy meals, sleep monitoring, maintaining structure and routine

• Supervised and participated in all activities, including crafts, education, exercise and development

• Performed light cleaning duties

Childcare Provider,

Clock Daycare - Findlay, OH

2006 to 2008

Prepared healthy meals

• Maintained, Regulated, and Standardized cleanliness and sanitation

• Engaged, Interacted, and Guided children in educational and athletic activities both indoors and

outdoors, allowing for management in standards of daily routine.

Cashier and Produce Clerk

Kroger - Kenton, OH

1999 to 2006

Cashier, Maintained USCAN and Point of Sale terminals, Customer Service, Stocked and Managed the

produce department

Education

Lonestar College - Kingwood, TX

2014 to Present

Nursing Program

University of Findlay - Findlay, OH

2003 to 2005

Certifications/Licenses

CNA

Obtained 2009

Skills

In addition to the above items mentioned in my profile, I am passionate about the field of nursing,

and in so providing a safe, comfortable, nurturing, and compassionate environment for all patients

and people I come into contact with on a daily basis. I believe it is the most personally and spiritually

rewarding field that someone can work in, and I am grateful to be able to share my passion with all

that I come into contact with. Because of my close and professional experience with patients and their

families, I have exceptional customer service skills and am able to handle difficult situations with tact.

Danielle Maget

713-***-**** *********.**@*****.***

Contact this candidate