Exxon Mobil Scrum Master
Resume:
Faris Shaikh
Houston, TX
**************@*****.***
Career Objective
Ambitious and versatile professional with the education in Business IT Management as the foundation, and experience in many different industries as a backbone. Skilled at learning and applying new information, systems, and resource development. Recognized as a resilient professional, always looking to the future trends and technologies. Fused with the passion to excel in the Business and the IT discipline, continues to pursue an MBA with Western Governors University and engages in training in Technology distinct certifications.
Education
Western Governors University
●Currently enrolled in WGU MBA program. -2021-2023
●Bachelor of Science in Business IT Management-2017-2021
Certifications
●PMI-CAPM- Certified Associate Project Manager
●CSM- Certified Scrum Master- Scrum Alliance
●BVOPPM
●AWS- Solutions Architect – Candidate 2022
●Linux RHCSA-2023
●
Affiliations
●PMI-Project Management institute member -Houston Chapter
●Scrum Alliance member.
Skills
Networking Protocols- TCP/IP, UDP, RDP, SSH, VPC
OS – Linux, OSX, Windows, iOS.
Cloud Computing- AWS
Scripting languages - Python, SQL.VBA
Methodologies- Waterfall, Agile, Kanban and Scrum Framework.
Remote Skills- MS Teams, Zoom, Google meet, Slack
PM Tools- MS Projects, Monday
Data Visualization- MS Power BI
EXPERIENCE
Program Administrator Jan. 2020 - Present
FHF Enterprise Sugarland, TX
Created new employee onboarding and training framework. Trained 10 new employees in a predictive schedule-based process system. Consulted with senior management to implement an employee incentive program. Facilitated operations schedule for front end and maintenance employees.
Key Accomplishments:
Established working relationships with Program leads, Managers across multiple platforms and participated in key project activities to track milestones, identify gaps, schedules, technical progress, and key deliverables in order to anticipate and plan for associated change management strategies and tactics.
Designed and created new and improved structure based Iterative employee training system.
Employee attitude and retention rate improved by 50%
Reduced daily operations bottleneck issue with time constraints.
Project Coordinator Jan. 2018 - Dec. 2019
Tran Corp Houston, TX
Collaborated with PM to meet project deadlines with an iterative agile process. Allocated team resources to meet iteration requirements by effectively collaborating with Drive Test team. Scheduled and collaborated drive test routes via Excel software with a directive approach. Provided point to point route signal verification team updates via Test Mobile System (TEMS) software. Documented and analyzed test results for each duration for all team members and reported to PM.
Key accomplishments:
Completed 3 major iterations of Nokia cell tower frequency conversion project in Mississippi.
Documented and maintained records of current project plans, meeting minutes, decisions, project reports, schedules, cost tracking reports, and other pertinent records using MS Project, MS Excel.
Created meeting minutes, project plans, agendas, presentations, and schedules using MS Project and Word.
Successfully coached and facilitated 2 groups of 10 drive testers.
Validated multiple communication frequency bands to meet acceptance criteria.
Analyzed various frequency calibration test scenarios.
Assistant Project Manager Dec 2016 - Dec 2017
Worldwide Environmental Products Brea, CA
Assisted the PM with the State of Missouri’s GVIP Emission Machines deployment project. Researched and evaluated technology solutions for each site and locality, using a hybrid methodology of predictive and adaptive project life cycle. Focused on iterations’ schedule and resources, while maintaining scope.
Key accomplishments:
Oversight of deployment of new upgraded emissions equipment.
Delivered two initial iterations using the waterfall methodology of deploying and installing equipment.
Maintained project plans in MS Project: project tasks, task dependencies, task/resource assignments, labor hours allocation.
Coordinated with multiple cross-functional groups internally and externally to perform Risk Management Analysis to aid in identifying implementation gaps.
Built credibility, established rapport, and maintained communication and strong relationships with stakeholders at multiple levels.
Completed the remaining iterations of software updates and patches using agile methodology.
Facilitated pre-and post-installation closing analysis for each location.
Service Engineer ` Oct. 2015 - Nov 2016
ExxonMobil Spring, TX
Collaborated with Exxon Mobil in the deployment of the Audio-Visual project for 2500 conference meeting rooms. Worked with ExxonMobil’s Information Technology department to resolve networking, software, and hardware issues.
Key accomplishments:
Performed troubleshooting of VOIP Polycom video meeting room software and hardware.
Installed and updated proprietary Crestron software and patches.
Provided daily equipment functionality verification update.
Managed workload via ITSM-Remedy platform.
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Excellent credible references available upon request
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