Customer Representative Data Entry
Resume:
YASMEEN SMITH
**** ******* ****** 501-***-****
Little Rock, AR 72204 ***********@*******.***
SUMMARY
A reliable, dedicated motivated individual seeking entry level employment with a people-oriented business to utilize my strong customer services, organizational and problems solving skills to contribute to the overall growth of the company.Well-organized with strong attention to details. My self-motivation,excellent time management skills and willingness to learn makes me a great candidate for this position.
SKILLS
Strong work ethics
Can provide technical assistance
Customer representative skills
Problem solving
Trustworthy
Ability to work independently
Microsoft Office – word, excel, PowerPoint
Adobe
Microsoft Teams, Teams
Trustworthy
Ability to work independently
Follows directions
WORK EXPERIENCE
9/2020 – 12/2021 Covid-19 Contact Tracer
Arkansas Department of Health, GDIT
Little Rock, Arkansas
Collected information from patients to create a profile
Completed data entry of confidential information in compliance with rules, regulations, policies, and procedures
Provided technical assistance to patients
Prioritized and organized tasks to efficiently accomplish service goals
Interacted with community members to provide information
7/2020 - 9/2020 Packer
Staffmark Agency
Molex, LLC
Maumelle, Arkansas
Inspected outgoing shipments for quality assurance standards
Conducted product count and inputted corrections to warehouse inventory system
Prepared merchandise in preparation for transfer and safe shipment.
3/2020 – 5/2020 Packer
Staffmark Agency
L’Oréal Maybelline Co.
North Little Rock, Arkansas
Analyzed orders to ensure accuracy and efficiency.
Prepared merchandise in preparation for transfer and safe shipment.
Reviewed packing slips and other documentation to properly box
9/2018 –2/2020 Cashier
Burger King
Little Rock, Arkansas
Operate cash register, collect payment
Worked closely with front-end staff to assist customers
Trained new employees
12/2017 –08/2018
Shotgun Dan’s Pizza
Little Rock, Arkansas
Operated cash register, collected payment
Processed sales transactions
Trained new employees
Prepared, stored, and rotated merchandise
Inventoried stock
Verified customer identification for alcohol according to processes and procedures
EDUCATION
Central High School
Graduated 2016
High School Diploma
Tarrant County College
Hurst, TX
2016 – 2017
Sociology
Pulaski Technical Collage
North Little Rock, Arkansas
2018- 2019
Degree: Associate of Arts Science in Liberal Arts and Science
REFERENCES
Margurite Al-Uqdah Mrs. Chasity Sims
Procurement Coordinator Starlight Learning Center
Department of Human Services 501-***-****
Little Rock, AR 72203 *****************@*******.***
*********.**-*****@***.********.***
Mrs. Evelyn Layne, Secretary
Stephens Elementary School
Little Rock, Arkansas
******.*****@****.***
Contact this candidate