Customer Service
Resume:
Sheila Janway
Alma, AR *****
******.********@*****.***
I consider myself an asset to any company that can appreciate my dedication and work ethics. I am very good at multitasking, and paying close attention to details. I love working with others in a customer service role. I am a team player who is goal oriented. I try not to take life too seriously and enjoy the opportunity to meet and talk to different people. My main goal is to always have a positive attitude even when things get tough. I know the importance of conflict resolution. The customer needs to be heard and valued. Every successful business has an outstanding customer service and customer relations.
Master Teacher
Rogers Public Schools
July 1996 to May 2022
These are the jobs I have had while working as a teacher. I will be retiring from teaching May -2022
At-Home: Call Center - outbound
Victoria Secrets -orders, returns, lost packages, complaints and a variety of other areas.
Turbo Tax- customer service helping others to understand filing issues.
CSI- call customers to survey how they were treated when buying a RV or Boat. Then relay this message to different companies in the U.S.
Education
Master Degree in ESL Education
Arkansas Tech University - Russellville, AR
July 2012
Bachelor's in Education
University of New Orleans - New Orleans, LA
Skills
• Excel
• retail sales
• Teaching
• Organizational
• Google Docs
• Classroom Management
• Microsoft
• Multi-line Phone Systems
• Writing
• Mentoring
• Experience Working With Students
• Tutoring
• Analysis
• Communication
• Customer service
• Computer
• Hospitality Customer Service (3 years)
• Time Management
• Typing
• Behavior Management
• Curriculum Development
References:
Shawn Johnston
Asst. Principal
Lowell Elementary
*****.********@*****.***
Janet Nelson
Secretary
Lowell Elementary School
*****.******@*****.***
Stephanie Sikes
Teacher
Lowell Elementary
*********.*****@*****.***
Gina Honea
Teacher
Lowell Elementary
****.*****@*****.***
Mrs. Shannon Passmore
Principal
Lowell Elementary
*******.********@*****.***
Contact this candidate