Ana Dance

**/**** ** *******

Eastvale, CA

San Bernardino, CA

**/**** ** **/****

San Bernardino, CA

1993

Lynwood, CA, United States

ANA ROSA GUZMAN

Summary

Experienced CSR with excellent client and management skills. Action-oriented with strong ability to communicate effectively with management team and clients. I would like to obtain a position in which I will be able to utilize my experience for future growth.

Skills

Client-focused

Quick learner

Results-oriented

File/records maintenance

Training and development

Microsoft Office

Computer proficient

Excel

Experience

Fulfillment Associate

Amazon Distribution SNA6

Responsible for placing merchandise in bins for the Inbound Stow Department. Also work in vendor returns, pick and decant.

Kohl's Distribution Center

Transportation Coordinator/Dispatcher

Kohl's Distribution Center

Kept accurate records of pickups/data entry

Prepared delivery schedules

Scheduled appointments for vendor pickups

Conducted yard checks/check trailers into/out of yard Updated Yard Management System/Updated daily reports Dispatched drivers

Called/emailed stores and management teams

Trained and mentored new employees

Academic Background

High School Diploma: General Education

Lynwood High School

Activities and Honors

Volunteered at Ronald McDonald House

Voulnteered at The San Bernardino Food Bank

Volunteered at Veronica's House for Domestic Violence 1905 East Marshall Boulevard Apt 109, San Bernardino, CA 92404 C: 909-***-**** ************@*****.***

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