Service Representative Customer
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SUMMARY
Flexible Customer Service Representative offering 5 years of success in
resolving customer concerns and inquiries. Versed in accurately
documenting call details and preparing reports. Committed to providing
helpful answers and relevant information to retain clients.
Ayana SKILLS
Nevers « Membership renewals + Dataentry
+ Account management + Payment processing
* Call center operations * Credit card payment
ayanan206@gmail. processing
com EXPERIENCE
Seattle, WA 98118
Call Center Customer Service Representative
WA
Neighbor Care Health / Oct 2021 to Apr 2022
+ Answer phone direct customer to correct department send pro’
messages send medicine refill request answer customer questi
make appointment
+ Answered incoming calls and provided highest level of
professionalism and knowledgeable service to every customer.
Customer Service Representative
Seattle, WA
Lincoln towing / Sep 2018 to Jul 2021
+ Answer phone direct customer to the location of there vehicle
vehicle Into the system release vehicle
+ Assisted customers with making payments or establishing pay!
plans to bring accounts current.
Float/Support Worker
Seattle, WA
Seattle public schools / Sep 2014 to Jun 2018
Filling answer phone reach out to parents of absence student supervise
children at recess and lunch substitute classes tutoring students family
support worker assist behavioral children.special needs
EDUCATION AND TRAINING W
GED
Garfield High School Jun 1994
Seattle, WA
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