Administrative Assistant Customer Service

Summary

I am a Certified Optician with ** years in the field. I worked my way up to become the Assistant to the Manager and was relied on for many duties. I was the one in charge when the manager was off duty. I became the trainer for new hires, and was called on daily for advice and assistance. I work very well with others and have been commended for my excellent people skills.

Experience

Certified Optician

Walmart Vision Center / Walmart Pharmacy • Roseburg, OR 10/1996 - 10/1996

I was a Certified Optician. I answered phones and scheduled appointments for the Eye Doctors. I read prescriptions and placed optical orders.I called insurance companies for patient's insurance information. I helped fill out insurance paperwork and enter the information into the patient's orders. I gathered all patients information into the computer. I was acting Manager when the Manager was off duty. I was relied on to enter the associates work schedules for the manager. I filed various office documents daily, as well as run all reports daily. I verified glasses prescriptions on a lensometer in the lab. I worked with small tools and repaired and adjusted glasses. I ran a cash register and filled orders from doctors prescriptions for glasses and contacts. Skills

Customer service, Computer literacy, Communication skills, Documentation review, Time management, Leadership, Guest services

Education

Administrative assistant

Umpqua Community College • Roseburg, OR

07/1994

Associate of Applied Science; Administrative Assistant; emphasis: Medical Secretary Trisha Landry

*******@*****.*** / 541-***-**** / Tenmile, OR

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