Customer Service Warehouse Supervisor
Resume:
Jeff Schmidt
Summary
**+ years of experience as a Warehouse Supervisor. An accomplished results-onented professional with
diversified experience in warehousing, management, material management, scheduling/planning, pick-
pack operations, inventory control forklift, and safety training.
Skills
« Warehouse Management «© Order Picking
« Shipping Recerving Assembler # Merchandising
e RF Scanner © Material Handling
« Reach Truck e Freight Experience
© Quality Inspection e Forklift Certified
e Pallet Jack Delivery Driver Expenence
e Packaging e@ Commmnication
Work Experience
Department Supervisor 2007 to 2022
Lowe's — Shreveport. LA
+ Receiver Assembler
Developed department sales plans and stratesies to increase market share and profitability
Managed day-to-day department operations, including schedulmg_ merchandising inventory
management and loss prevention
Supervise department team members, hiring. framing, performance management, development.
coaching, and disciplinary actions
Achieve department sales and profitability goals
Ensure department team members provide excellent customer service
Handle customer complaints and concems in a professional and courteous manner
Other duties as assigned
Store Manager
Shreveport Music ~ Shreveport LA 1999 to 2006
Promoted the store, the product line and service within the store
‘Maintain proper inventory levels. ensure stocking, implement purchasing plans and maintain
contact with suppliers to ensure maximmm efficiency im meeting sales goals.
Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in
customer service, store maintenance and product promotions.
Develop and maintain a schedule for employees
Managed all controllable costs with a view to maintains profitability.
Ensured the store remains clean and presentable at all times.
Hired and trained as needed to ensure adequate personnel is on hand to provide outstanding
customer service,
Contact this candidate