Customer Service Sales Manager
Resume:
Brian C. Evans
Summerfield Fl. 34491
***************@*****.***
Skills
Excel in sales, revenue generation, team leadership and customer service. Experienced in both inside and outside sales. Exceeds both new business acquisition and retention monthly goals. Excellent in all size business up to Fortune 100 companies.
01/2019 - 11/2019
Ashley Home Store - Inside Sales Manager- Fredericksburg Va.
●Managed inside sales team
●Coached each associate to exceed monthly sales goals
●Trained associates on new products and competition to overcome objections
05/2017 - 11/2018
Sharp Electronics Business Division - National Account Manager - Atlanta Ga.
●Obtained new national accounts through cold calls and in person visits
●Provided excellent customer service to exceed retention monthly goals
●Marketed SAAS, conference room build outs, office equipment and smart board products
06/2013 - 01/2017
Wellbridge - General Manager/Sales Director - Atlanta Ga.
●Managed high end athletic club to exceed all business goals. Sales, retention, EBITDA across all 16 profit centers
●Responsible for staffing of 120 + positions. Major focus on inside and outside new sales and retention goals to exceed monthly objectives. Personal ownership of sales team training and day to day operations
●Excellent in staffing, coaching, budget management and profit center growth
07/2008 - 06/2013
Fitness19 - Owner Operator - Atlanta Ga.
●Opened franchise business from new construction to profitable gym
●Excels in all business goals. Staffing, training and coaching, new business sales, retention goals, customer service, hiring and termination, budget and profit center management, marketing, billing, payroll along with future market plans and day to day operations
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05/1996 - 08/2006
AT&T/Bellsouth - Regional Market Sales Manager - Atlanta Ga.
●Exceed annual goal of 120 million in new sales with a staff of 20 National Account Managers marketing to Fortune 100 companies
●Provided excellent customer service to exceed monthly retention goals
●Managed staffing, budget management and expense management
●Personally managed a vertical market of Allstate Insurance, New York Life and MetLife
●Attended Presidents Club 3 years as a Account Manager and Sales Manager
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